Job Information

AMCOR FLEXIBLES NORTH AMERICA, INC. IT- Infrastructure Specialist II in Grove City, Ohio

We are global, we are impacting the lives of millions every day, we are making a difference! At Amcor we are inspired to change the packaging industry and are taking on the aspirational challenge to make all our products recyclable or reusable by 2025. Through our products and global footprint, we are in a unique position to truly make a difference in the packaging space. Our products impact the lives of millions of people across the globe every day from food, beverage, pharmaceutical, medical, home- and personal-care, and other essential products. Amcor is a thriving S&P 500 organisation listed both on the NYSE (AMCR) and ASX (AMC) with US$13 billion in sales. We have a proud history dating back to the 1860's and come a long way from a single paper mill based in Melbourne to becoming the global leading packaging company. Today, Amcor is an international organisation empowering its 50,000 employees in over 40 countries and across 250 sites. Will you be next to join our journey towards a more sustainable future?At Amcor we are always looking for talented and passionate individuals who are motivated to make a difference. Working at Amcor means you will have a unique opportunity to be a part of an organisation that is committed to providing sustainable packaging solutions. To find out more about our commitment to sustainability and about Amcor, Job Description About the role The Infrastructure Specialist II is an integral part of the Americas Center of Excellence team and is responsible for the infrastructure scope, both remote sites and data centers. Providing solutions and support to all Amcor locations in the Americas while also supporting locations globally where needed. Key Job Accountabilities Management of tickets assigned in Service Now for the Americas, to ensure an effective level of support. Be a key player of the regional IT Operations team to ensure a stable and efficient environment. Responsible for the implementation, configuration, management, and monitoring of the environment infrastructure. Setup of standardized systems monitoring across all Americas sites Diagnose and troubleshoot server related issues. Provide 3rd level support and act as subject matter expert, providing recommendations in areas of server, back up and storage. Collaborate and work closely with other members of the IT Operations team. Plan, manage and participate in local and regional infrastructure projects. Adhere to Infrastructure Service Delivery methodologies and Enterprise Architecture global standards. Management of general server and storage related documentation and knowledge base. The above list is not exhaustive but represents the main accountabilities expected of the role holder. In addition to the above the role holder will be expected to undertake all reasonable tasks as requested. Qualifications/Requirements Bachelor's degree in computer science or equivalent experience/studies Minimum of 5 years' experience in a technical IT Environment Microsoft Certifications such as MCSE is preferred ITIL certificate will be advantageous VMware VCP will be advantageous Strong knowledge of infrastructure subjects, technological trends, and innovation Strong knowledge of server infrastructure solutions Virtual Environments (VMware vCenter & ESXi 5.5 and greater, Hyper-V, XenServer) Storage (DAS, NAS, SAN) HCI (VSAN Nutanix) Backup (Veeam, Avamar) Software distribution platforms (SCCM, RCA) Anti-Virus solutions (Symantec) Terminal Server, RDS, Citrix Server 2008, 2012, 2016, 2019, Windows 7, Windows 10 operating systems Active Directory, GPOs Hands-on experience of compute platforms; HPE ProLiant and Dell PowerEdge Solid hands-on experience within an environment running Wintel, Microsoft management solutions Good understanding of systems monitoring and experience in setti