Job Information

Red Robin Product Manager in Greenwood Village, Colorado

Product Manager

We are looking for a Product Manager who is excited to lead the vision and execution of our digital platform transformation and MarTech products. This role will be responsible for building, maintaining, and executing against a technology roadmap that maximizes the efficiencies of our eCommerce and Marketing efforts. The ideal candidate will be able to blend strategy and technical skills to build and launch the next generation of digital guest experience at Red Robin.

This role requires navigating ambiguity, creative problem solving and the ability to develop strong relationships with stakeholders across the business.

What you’ll do

  • Responsible for day-to-day development, maintenance, and enhancements of our MarTech products

  • Defines product features and drives adoption that will lead teams to make more informed business decisions

  • Prevents roadblocks across teams to meet quality standards, project deadlines, and business objectives

  • Delivers incremental value with product releases by prioritizing and justifying necessary features

  • Understands and advocates for user needs and works across departments to bring the product to life

  • Acts as a trusted liaison between Marketing and Business Technology team to help determine what features to build

  • Works closely with 3rd party vendors to ensure roadmaps are aligned and timelines are met

  • Maximizes the output of the development team within the relevant Agile framework (Scrum, Kanban, etc.)

  • Prioritizes the backlog, clearly expressing the backlog items, ordering the items to best achieve goals and optimizing the value of the work the team performs

  • Leads collaboration among members of project teams

  • Facilitates Agile/Scrum ceremonies including Sprint Planning, Daily Stand Up and Retrospectives

  • Develops and adapts the product vision, writes user stories, and specifies acceptance criteria for each user story

What we’re looking for

  • 3-4+ years’ experience building loyalty/engagement or CRM digital products; Salesforce Service Cloud and Marketing Cloud a plus

  • Strong knowledge of product management best practices and application delivery methodologies

  • Proven track record of shipping exceptional products

  • Excellent interpersonal, business communication and writing skills

  • Able to work independently, coordinate multiple priorities and thrive in a fast-paced environment

  • Able to learn and navigate both functional and technical elements of our technologies

  • Experience integrating 3rd party applications with Salesforce or comparable CRMs

  • Experience with customer data platforms

  • Experience with loyalty platforms

  • Experience in analytics and A/B testing platforms

  • Bachelor’s degree in Business or Information Technology or equivalent work experience

Compensation Range: $85,700.00 - $117,875.00

Red Robin is an Equal Opportunity & E-Verify Employer

#rrproductmanager #date082621 Company: Red Robin

Req Number: 20210914.R-022081

Updated: Sat Sep 25 02:06:15 GMT 2021

Location: Greenwood Village,CO