Job Information

Aston Carter Remote Collections in Grand Rapids, Michigan

Collections Representative

Remote: 100% Remote. This is a PERMANENT position. Must live in Michigan.

Industry : Mortgage

Compensation: $20.00-$21.00 per hour to start with advancement opportunity.

Schedule: 8:30am to 5:00pm,

Monday through Friday. (there will be one day a week the candidate will work

until 630 pm- this is on rotation with the other staff. On this day, start time

is 10am)

Position Overview: This is a collection position for a mortgage company.

You'll be calling people (borrowers) that are behind on their mortgages and

setting up plans to get them on track. This position typically must have the

ability to make around 100 outbound calls a day, plus take some inbound calls.

Experience Level:

Entry Level

In this role, candidates will be working with borrowers that are delinquent on their loans.

40% of the time, candidates will be monitoring where the status of the loan is and track activity of the borrower. This activity could be around if they have made some sort of payments, if they have called to set up a payment plan, if there is a payment plan set up and what level the the current account is at- 15, 30, 60 or 90 days late.

20% of the time, candidates will be making collection calls to the borrowers.

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email ( for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.