SpartanNash Associates, Inc. Lead Barista in Grand Rapids, Michigan
At SpartanNash, we deliver "what our guests want, when they want it – fast and friendly." We take pride in service excellence and enjoy providing a great customer experience. There are many retail employers, but not all offer a place where you can learn, grow and thrive. That’s why SpartanNash is a cut above the rest.This position is located atPosition SummaryTo efficiently direct and supervise the activities of all Coffee Shop associates to provide a high standard of customer service to all guests and to achieve the sale and profit goals established for the department; to ensure that the work shifts of all department associates contribute to the financial best interest of the store. Complete all other duties as assigned in a timely manner.Minimum Requirements School Education HS Graduate or Equivalent(GED) Job Experience Supervisory Experience 0 TO 2 YEARSResponsibilities and Essential DutiesOrder and maintain inventory control to ensure freshness, product quality and turnoverCheck and verify receivables for amount, quality, count or weight, condition and store in appropriate areasBrew, mix, blend beverages according set standardsHandle spoiled/damaged products per established guidelinesTrain others to perform all department activities and functions, including suggestive selling techniquesManage the selection, scheduling, and supervision of others to meet or exceed departmental productivity levelsHave familiarity with all products carried in the department; know differences in price, taste, preparation, use etc.Prepare food items according to proceduresMaintain a clean, attractive and well stocked departmentThe above statements are intended to describe the general nature and levels of work being performed as assigned for this job. This is not intended to be an exhaustive list of all responsibilities, duties and requirements; additional responsibilities may be assigned as needed.Knowledge, Skills AbilitiesProficient Computer (email, spreadsheets, etc)Ability to read, write, comprehend, and intrepret documentsAccounting/Bookkeeping skillsInterpret/Analyze FinancialsDevelop/ Manage BudgetsDelegate/Direct/ImplementSuggestive Selling/Knowledge of ProductsDetail OrientedEqual Opportunity Employer – minorities/females/veterans/individuals with disabilities/ orientation/gender identity.