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Genentech Senior Trainer, Leadership Development - Commercial Medical and Government Affairs in South San Francisco, California,

Senior Trainer, Leadership Development - Commercial Medical and Government Affairs

South San Francisco, California

Job ID: 202104-111040 (

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Position Responsibilities:

As a member of the Leadership Development team, this individual will bring their knowledge and experience to the mission of preparing CMG colleagues to lead successfully. By collaboratively engaging with stakeholders and partners, the Sr. Trainer assesses learning needs to determine what learner experiences will address those needs. Responsibilities include developing and executing virtual and in-person training and learning curricula and ensuring that high quality training materials, learning resources and programs are developed and published or facilitated in line with desired business outcomes.

Examples of these programs and resources include creating and leading a workshop on challenging conversations, facilitating interactive sessions on current managerial topics such as Prioritization or Building Trust and equipping managers and employees to find and navigate through our many online resources. The individual in this position will have specific responsibility for co-leading the upskilling and ongoing education of individuals in the Peer Learning Leader Role and managing online learning vendor relationships and content. In addition to the programs they have developed, as a member of the team, the Sr. Trainer will co-facilitate a range of department workshops. The Sr. Trainer is also expected to lend their capabilities and energy to cross-department initiatives and projects.

The key capabilities needed for this role include the ability to create effective learner experiences, facilitate programs virtually and in person, engage with stakeholders, collaborate well, identify learning needs, create website content and bring a learner’s mindset.

Key Accountabilities:

  • Engage leadership and establish partnerships across CMG and within T&D to determine learning and development needs based on business objectives and required performance/behaviors.

  • Create, plan and implement learning solutions that drive role effectiveness for the targeted audience in partnership with internal and external teammates using a variety of modalities

  • Leverage understanding of stakeholder needs, perspective and capability in creating high quality training and learning materials with the agility to adapt to a rapidly changing environment.

  • Keeps up with relevant developments in field(s) of expertise, as well as the business, and exchanges knowledge with internal and external stakeholders, in order to translate insights into practice

  • Delivers training (virtual and in-person) and facilitates workshops in line with T&D standards and operational objectives, to fulfill business needs and drive effectiveness of Genentech employees.

  • Creates and manages digital presence of learning materials and offerings through the development and production of website content

  • Ensure that all trainings are fully aligned with Genentech’s standards and operational objectives. Evaluate the effectiveness of the training programs and training materials.

  • Collaborate with internal SMEs and external vendors to create training content and facilitation plans. Foster cross-functional collaboration with partners outside of T&D.

  • Manage complex CMG Training & Development and/or CMG wide initiatives aligned to learning and business needs

  • Complete all compliance training requirements. Reinforce with the team the importance of adhering to compliance policies. Raise questions proactively and seek advice as needed.

    Incumbents in the Sr. Trainer role are expected to demonstrate a high level of leadership , impact and experience . They are expected to:

  • Be involved in effective stakeholder management at many levels.

  • Utilize expertise and experience to support Genentech stakeholders.

  • Demonstrate ability to act with autonomy and leadership in developing and delivering training and executing stakeholder management.

  • Assist with onboarding new team members and mentor CMG Training & Development employees.

Key Competencies:

  • Achieving Results

  • Is goal-directed, persistent; driven to achieve objectives

  • Holds self and others accountable for results

  • Aligns behaviors to support the goals

  • Communication

  • Reads verbal and non-verbal cues of others

  • Uses appropriate methods or approaches to communicate with others

  • Keeps others informed

  • Decision Making

  • Thinks through problems clearly and logically

  • Gathers information necessary to make decisions

  • Makes decisions even when all information is not known

  • Teamwork and Collaboration

  • Cooperates and supports colleagues to be successful

  • Provides and solicits input and information

  • Establishes and leverages relationships

  • Technical and Business Expertise

  • Is acknowledged as an expert in the organization and acts as an advisor to those within and outside of CMG Training & Development

  • Understands the challenges faced by Genentech and creates programs to address the same

    ​ Qualifications & Experience:

  • Bachelor’s Degree is required

  • Previous Trainer/facilitator experience is required; Instructional Design experience is preferred

  • 3 or more years of work experience in biotechnology or pharmaceutical industries is required

  • Previous field experience in sales or customer facing role is desirable

  • Display a high degree of customer-focused sensitivity toward internal and external customers and business partners

  • Strong influencing and presentation skills

  • Proven track record in meeting or exceeding assigned objectives

  • Business travel by air or car is required for regular internal and external business meetings (once allowed by Genentech’s COVID-19 guidance)

  • The role is based in SSF but will consider remote with travel requirements


Who We Are

Genentech, a member of the Roche group and founder of the biotechnology industry, is dedicated to pursuing groundbreaking science to discover and develop medicines for people with serious and life-threatening diseases. To solve the world's most complex health challenges, we ask bigger questions that challenge our industry and the boundaries of science to transform society. Our transformational discoveries include the first targeted antibody for cancer and the first medicine for primary progressive multiple sclerosis.

Diversity and Inclusion (D&I) are critical to the success of our company and our impact on society. We believe that by championing diversity of background, thought and experience, we can foster a sense of belonging and provide an environment where every employee feels valued, included, and able to contribute their best for the patients we serve. We’re focused on attracting, retaining, developing and advancing our people to their full potential by rewarding bold ways of thinking and integrating inclusive behaviors into every aspect of our work.

The next step is yours. To apply today, click on the "Apply for this job" button.

Genentech is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status. For more information about equal employment opportunity, visit our Genentech Careers page.

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