Marriott Systems Analyst in Gaithersburg, Maryland

Job Number 180033H6

Job Category Information Technology

Location Marriott International HQ, Bethesda, Maryland VIEW ON MAP

Brand Corporate

Schedule Full-time

Relocation? No

Position Type Management

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Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?


The Systems Analyst is responsible for all aspects of technical oversight of Active Directory and Messaging environments (cloud and premise). Deep and broad understanding of O365 technologies, including Exchange and Azure AD. Ability to manage performance of environments and offshore teams tasked with operational delivery and support.


Education and Experience


  • Undergraduatedegree in Computer Science, Engineering or related field and/or equivalentexperience/certification. Adeep understanding of integrating emerging technology into a large scaleenvironment using both on premise and cloud infrastructure.

  • 6+years of technology experience.

  • 4+years of experience/knowledge of Microsoft e-mail environment (on-premise andcloud) within a Fortune 250 company with significant scale.

  • 3+years of experience managing large scale Active Directory environments.

  • 3+years of experience with enterprise class cloud and hosted services such asOffice 365, AWS, Azure.

  • Demonstrableability to build and craft virtual and automatic capabilities that support enduser computing platforms.

  • Demonstrated experience with scripting leveraging .NET,Powershell, or relevant tools.

  • Experiencecollaborating and engaging remote/offshore development and support teams.


  • Abilityto assess and resolve complex problems.

  • Familiaritywith global, diverse, customer centric work cultures.

  • Articulatecomplex ideas into easy to understand and intuitive business terms.

  • Demonstratesstrong executive presence and critical thinking skills.

  • Demonstrated experience in researching emergingtechnologies and trends, standards, and products

  • Demonstrated experience in defining proactive monitoringand self-healing solutions.

  • Experience in project definition and management


  • Manageand configure systems in Microsoft Azure and other public cloud offerings; workclosely with engineering counterparts to ensure stable platforms are delivered.

  • Administersystems both on-prem and in the cloud through the use of Powershell.

  • Analyzeuser behaviors, industry trends, and other data points to continuously improvethe Exchange environments.

  • Modifyyour approach to handle diverse customers, priorities, and situations.

  • Presentto executives, influencers, and other key partners in a clear, concise,significant manner.

  • Incorporateknowledge of border and perimeter services to ensure our data is secure.

  • Understandhow Microsoft services influence fax, print, mobile devices, and securityservices.

  • Recruitand represent technology to our business customers.

  • Partner,network, and collaborate with business and other technology resources toenhance, engineer, and optimize your platform.

  • Develop,execute, and validate scripting for reporting, data collection, and performanceanalysis.

  • Facilitatethe successful integration of all engineering activities into the ServiceTransition process.

  • Validatesystems design packages, troubleshooting diagrams, run books, and 15-minutedrills for service restoration.

  • Demonstratesauthoritative knowledge of messaging (Microsoft Exchange) and mail bordersolutions.



  • Communication - Conveys information and ideas to others ina convincing and engaging manner through a variety of methods.

  • Leading ThroughVision and Values - Keepsthe organization's vision and values at the forefront of employee decisionmaking and action.

  • Managing Change - Initiates and/or manages the change process andenergizes it on an ongoing basis, taking steps to remove barriers oraccelerate its pace; serves as role model for how to handle change bymaintaining composure and performance level under pressure or whenexperiencing challenges.

  • Problem Solvingand Decision Making - Identifies andunderstands issues, problems, and opportunities; obtains and comparesinformation from different sources to draw conclusions, develops andevaluates alternatives and solutions, solves problems, and chooses a courseof action.

  • ProfessionalDemeanor - Exhibitsbehavioral styles that convey confidence and command respect from others;makes a good first impression and represents the company in alignment withits values.

  • StrategyDevelopment - Developsbusiness plans by exploring and systematically evaluating opportunities withthe greatest potential for producing positive results; ensures successfulpreparation and execution of business plans through effective planning,organizing, and on-going evaluation processes.

Managing Execution

  • Building aSuccessful Team - Uses an effective interpersonal style to build a cohesive team;inspires and sustains team cohesion and engagement by focusing the team onits mission and importance to the organization.

  • StrategyExecution – Ensures successful execution across of business plans designed tomaximize customer satisfaction, profitability, and market share througheffective planning, organizing, and on-going evaluation processes.

  • Driving forResults - Sets highstandards of performance for self-and/or others; assumes responsibility forwork objectives; initiates, focuses, and monitors the efforts of self-and/oothers toward the accomplishment goals; proactively takes action and goesbeyond what is required.

Building Relationships

  • CustomerRelationships - Develops andsustains relationships based on an understanding of customer/stakeholderneeds and actions consistent with the company’s service standards.

  • Global Mindset - Supportsemployees and business partners with diverse styles, abilities, motivations,and/or cultural perspectives; utilizes differences to drive innovation,engagement and enhance business results; and ensures employees are given the opportunityto contribute to their full potential.

  • StrategicPartnerships - Developscollaborative relationships with fellow employees and business partners bymaking them feel valued, appreciated, and included; explores partnershipopportunities with other people in and outside the organization; influencesand leverages corporate and continental shared services and/or disciplineleaders (e.g., HR, Sales & Marketing, Finance, Revenue Management) toachieve objectives; maintains effective external relations with government,business and industry in respective countries; performs effectively as aliaison between locations, disciplines, and corporate to ensure neededresources are received and corporate strategies are understood and executed.

Generating Talent and OrganizationalCapability

  • DevelopingOthers - Supports thedevelopment of other’s skills and capabilities so that they can fulfillcurrent or future job/role responsibilities more effectively.

  • OrganizationalCapability - Evaluates andadapts the structure of assignments and work processes to best fit the needsand/or support the goals of an organizational unit.

Learning and Applying ProfessionalExpertise

  • ContinuousLearning - Actively identifies new areas for learning;regularly creates and takes advantage of learning opportunities; uses newlygained knowledge and skill on the job and learns through their application.

  • Technical Acumen - Understandingand utilizing professional skills and knowledge in a specific functional areato conduct and manage everyday business operations and generate innovativesolutions to approach function-specific work challenges

  • Technical Intelligence: Knowledge and ability to define and apply appropriate technology toenhance business process

  • Development Methodologies: Knowledge of general stages of SDLCframework and the application tiers within the development space.

  • Information Security: Knowledge of the security considerationsrelevant within the development space, including industry best practicesrelated to information security

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.