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AAA Mid Atlantic Automotive Assistant Manager in Frederick, United States

AAA Club Alliance is actively hiring for an Assistant Manager to help lead our Automotive Repair Team in Frederick, MD!

At AAA, our mission and core passion to help others is still as strong as it was 100+ years ago when we founded AAA as the safety and travel advocate for drivers, passengers, and pedestrians. Today, we seek out Associates who share that same passion and embody our Shared Values: Teamwork, Respect, Integrity, and Quality. We’ve created an environment where you can look forward to coming to work and interacting with passionate people who enjoy what they do and love supporting a team.

Bring your passion to AAA Club Alliance! Be our ambassador of car care safety and automotive repairs and join our team as an Assistant Manager.

At AAA, your success is our success. As an Assistant Manager, we can offer you:

  • Competitive compensation depending on experience, plus monthly bonus eligibility!

  • No Sundays in your schedule!

  • Over 2 weeks of Paid Time Off during the first year. Accruals begin day one and you can use 1 week before you accrue it! And, we offer 8 Paid Holidays!

  • Retirement savings. Our 401(k) plan offers you a 7% company match to maximize your retirement savings!

  • Robust Healthcare Coverage. 4 Medical plans are offered to meet your needs including prescription coverage. We also offer 2 Dental plans, and a Vision Coverage plan. Coverage begins 30 days after your start!

  • Free Life Insurance. We pay for your life insurance up to 2x your annual base salary! You can also choose additional life insurance coverage for yourself, spouse or dependent. And we offer supplemental insurance coverages, including pet insurance too!

  • Flexible Spending Accounts for Dependent Care, Health Care and Medical Care.

  • Employee Assistance and Wellness Programs to promote work-life balance and be a guidance resource for Physical, Financial, Mindfulness and Community health.

  • Educational Assistance. We encourage you to increase your business capabilities and knowledge through education – whether a single course study or a degree program – receive up to $5,250 per year in tuition reimbursement!

  • Free AAA Premier Level Membership and Discounts. In addition to a free AAA membership, we offer plenty of discounts on automotive repair, travel, insurance and merchandise.

What our Assistant Managers do:

  • Supervise and mentor Repair Technicians. Consult with Service Advisors, as needed, to ensure appropriate work is assigned according to Repair Technician’s’ skill level.

  • Verify that all repairs and maintenance on all vehicles is completed accurately and in a professional manner, and as specified in manufacturer-designed procedures or accepted industry practices.

  • Supervise and ensure communication between Car Care Center and customer. Ensure that customer is kept up to date and ensures accuracy of repair permissions, agreements, and expectations and that promised estimates and completion times are met.

  • Supervise and ensure continuous implementation and adherence to all AAA Car Care policies and procedures.

  • Verify that all repairs are properly completed by re-testing repaired system to ensure proper function; road test vehicles, as necessary, to identify concerns or validate repair.

  • Accurately complete paperwork, including, repair information on work orders, and information for state and emission inspections, including waivers and exemptions, etc.

  • Assist in the hiring and evaluation of Repair Technicians and training and development of Repair Technicians and Service Advisors.

  • Open and close Car Care store and ensure adequate scheduling of same.

  • Other duties as assigned.

What you will need to succeed:

  • High school diploma or equivalent (Associate Degree in Automotive Technology or ASE Certification a plus!)

  • 4 years’ experience in the automotive repair industry.

  • Must possess and maintain a valid driver’s license.

  • The ability to complete a satisfactory Pre-Employment Screening if offered the position.

Are You Ready to Join the AAA Team? Let's do this!If you are ready to make a difference in the lives of our customers and employees, Apply Now! You can expect to hear from our team within 48 hours.

AAA Club Alliance (ACA) is an equal opportunity employer.

Our investment in Diversity, Equity, and Inclusion:At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

Job Category:

Car Care

Work from home or Remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is located in 13 states including CT, DE, IN, KS, KY, MD, NJ, OH, OK, PA, SD, VA, Washington D.C., and WV.

AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, AAA Oklahoma/South Dakota, and AAA Ohio Automobile Club joining, now representing nearly six million members in 13 states and Washington, DC. We are always looking for talented people who will commit with us to provide exceptional service, peace of mind and savings to our Members. Our Associates make the difference each day in the lives of our Members. We encourage you to learn more about us and apply to positions for which you are interested and qualified. Click on the Careers Home page (http://www.AAAClubAlliance.jobs) to follow us on LinkedIn (https://www.linkedin.com/company/aaa-club-alliance/) , Twitter (https://twitter.com/WorkwithAAA) , and Facebook (https://m.facebook.com/AAAMidAtlantic/) , and create job alerts to be the first to know when positions that meet your interests become available at AAA Club Alliance.

AAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to jobs@aaamidatlantic.com.

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