Job Information

Texas Health Resources THFW CNSLR FINANCIAL PAS in Fort Worth, Texas

Financial Counselor

We’re looking for a qualified Financial Counselor like you to join our Texas Health family.

Position Highlights

• Work location: Texas Health Fort Worth 1301 Pennsylvania Ave TX 76104

• Work environment: Clerical / Admin

• Work hours: Monday - Friday 8:30a-5p

Maintains knowledge of admissions processes and is able to assist in the registration process if required. Obtains accurate financial and complete demographic information during Pre-Admission and/or Registration pertaining to the patient account. The registration process may require use of Computers on Wheels (COW?��s) Essential. 20%

Presents and thoroughly explains legal, ethical, and compliance related documents. Maintains knowledge of local, state government and federal programs. Provides all payment options: cash, checks, major credit cards/debit cards and THR Financing. Accurately process the patient?��s ability to pay through financial screening. This may require preparation and distribution of documents. 20%

Maintains knowledge of the Financial Policy and deployment of practices used within the department, as well as, Central Business Operations to resolve patient accounts. Coordinate accurate patient data to determine financial obligation based on the financial policy including collection of insurance co-payments, self pay deposits, and patient balances. Protects the integrity of the Medical Record. Elimination of duplicate identities (multiple identities per person), Overlays (same, identity for multiple people), Shared Identities (2 or more people claim to be same unique identifier(SSN) Maintains error tolerance rate of 90%. Essential 20%

Reviews on-line edit and perform necessary action to correct the patient account. Distributes corrections as appropriate. 20%

Obtain and/or update verification of benefits and/or /pre-certification of test or procedure. Uses automated and manual processes to obtain information pertaining to the patients benefits when applicable. 20%


H.S. Diploma or Equivalent Req


1 Year collections experience Pref

2 Years hospital admissions experience Pref

Licenses and Certifications

CHAA - Certified Healthcare Access Associate Upon Hire Pref


Basic Knowledge of Medicl Terminology. Typing skills with emphasis on accuracy over speed. Good computer skills to include spreadsheets and documents. Knowledge of office equipment including copier, fax, multiline phone etc. Strong understanding of health insurance benefits. Excellent customer service skills. Ability to work under pressure. Ability to multi-task. Ability to work well with others as a member of a team.


Individual Contributor

ADA Requirements

Working Indoors 67% or more

Physical Demands


Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.