Job Information

Northern Arizona Healthcare Patient Care Technician Unit Secretary Progressive Care Unit in Flagstaff, Arizona

The PCT/Unit Secretary, under the supervision of the charge nurse, clinical manager, and/or director is responsible for assisting in patient care, documentation and supply management. They will also work to keep the unit supplied, clean, and organized. Additionally, the PCT/Unit Secretary may functions in a secretarial role within the department. S/he answers the telephone, and answers any questions the patient or their support system may have within their capabilities. S/he follows all policies and procedures of Northern Arizona Healthcare. They will perform or assist with procedures that fall within the scope of practice of a PCT in addition to Secretarial duties. The PCT/Unit Secretary may be caring for infants, children, adolescents, adults and geriatrics.

Patient Care

  • Maintains department cleanliness including following procedures for clean up after treatments.

    • Assists in transporting patients, equipment, and supplies.

    • Assists with transfer of patient with restrictions in weight bearing or impairment of motor status.

    • Assist patients with donning/doffing compression garments as needed.

    • Observe patient for skin integrity and report any problem areas to supervising clinicians.

    • Assist with dressing removal as assigned by supervising clinician.

    • Assisting patients with activities of daily living such as toileting as needed.

    • Assisting patients with mobility under the direction of supervising clinician including but not limited to therapeutic exercises.


    • Demonstrates understanding of the Unit's Standards of Care and Practice and Administrative Policies as well as being able to locate Policy and Procedures Manuals on the assigned units.

    • Focuses on personal development areas, engaging in professional/collegial interactions with peers and students.


  • Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.

    • Demonstrates and utilizes the guidelines of care and practice via the nursing process and in accordance with Arizona State Board of Nursing Laws and Regulations being able to perform at a fully competent level.

    • Demonstrates accuracy of documentation of assessments, interventions and patient responses as evidenced by the appropriate documentation systems.

    • Follows guidelines for safety with regards to contact precautions and all policies/procedures dealing with blood borne pathogens.

    • Adheres to regulatory and organizational standards affecting patient care and safety as well as all hospital and departmental policies and procedures. Practices in a safe and cost effective manner.

    • Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.

    • If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.

    • Completes all company mandatory modules and required job-specific training in the specified time frame.


  • Answers, evaluates and prioritizes incoming administrative line telephone calls, communicates effectively with callers obtaining complete and accurate information to determine the need(s) of the caller.

    • Maintains unit documents (i.e. specialty beds, observation patients).

    • Maintains charts and copies charts as requested.

  • Assist charge nurse with clerical duties.


High School Diploma or GED- Required

Graduate of a Nursing Assistant Program- Required

Certification & Licensures

Current, unrestricted CNA license in the State of Arizona- Required

Basic Life Support (BLS)- Required

Requisition ID: 2021-8952

Street: 1200 N, Beaver St.

Certifications: Basic Life Support, Certified Nursing Asst/Licensed Nursing Asst

Full Name: First Last: DAWN JOHNSON

Email Address:

Shift: Nights