Waste Management Operations Specialist, Collections in Fernley, Nevada
Equal Opportunity Employer: Minority/Female/Disability/Veteran
Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.
_I. Job Summary_ Provides clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations, including recording and reporting data.
_II. Essential Duties and Responsibilities_ To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. * Assists in troubleshooting and resolving safety, service, and operational issues. * Creates, distributes, and closes-out customer tickets on a daily basis. * Maintains and distributes department related information on a daily basis. * Communicates with other supervisors and managers about operations and/or dispatch issues. * Completes and maintains a variety of reports as directed by the department manager. * Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor. * Assists with data collection and reporting required for incentive pay programs. * Assists with the processing of payments and other financial tasks as necessary. * Assists in the implementation of operational projects as needed. * Communicates with customers about service issues as needed. * Communicates with employees about scheduling and work assignments as needed. * May enter and maintain Service Machine SMART data on a daily basis. * Performs other duties as assigned. _III. Supervisory Responsibilities_ This job has no supervisory duties.
_IV. Qualifications_ The requirements listed below are representative of the qualifications necessary to perform the job.
A. Education and Experience * Education: High school diploma or G.E.D (accredited) * Experience: Zero (0) to four (4) years previous experience (in addition to education requirements) B. Certificates, Licenses, Registrations or Other Requirements * None required. C. Other Knowledge, Skills or Abilities Required * None required. _Benefits_ At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
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Title: Operations Specialist, Collections
Requisition ID: 21016581
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