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Catholic Health Initiatives Endoscopy Center Clinical Services Manager in Federal Way, Washington

Endoscopy Center Clinical Services Manager

CHI Franciscan St FrancisFederal Way, Washington

Requisition ID 2021-200107 Employment Type Full Time Department Endoscopy Center Hours/Pay Period 80 Shift Day Standard Hours Monday - Friday 7:00AM-5:30PM Remote No

Overview

CHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means a seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the region’s most prestigious experts and innovative treatments and technologies.

As a part of our organization, we currently offer the following additional benefits:

  • Competitive starting wages (DOE) and training to grow within the company

  • Paid Time Off (PTO)

  • Health/Dental/Vision Insurance

  • Flexible health spending accounts (FSA)

  • Matching 401(k) and 457(b) Retirement Programs

  • Tuition Assistance for career growth and development

  • Care@Work premium account for additional support with children, pets, dependent adults, and household needs

  • Employee Assistance Program (EAP) for you and your family

  • Voluntary Protection: Group Accident, Critical Illness, and Identify Theft

  • Adoption Assistance

  • Wellness Program

Responsibilities

JOB SUMMARY:

This job is responsible for organizing, planning, leading, and directing clinical and management activities for the designated department and in accordance with hospital policies and procedures. Accountable for daily operations and oversight of nursing practice and patient care delivery. Participates as a member of the health care team in maintaining continuity and quality of patient care. Contributes to organizational operations and supports the mission by fostering interdepartmental communication/collaboration. Demonstrates a high level of ability in leadership, supervisory skills, problem solving, patient advocacy and public relations.

ESSENTIAL JOB FUNCTIONS:

Operations

  • Manages and evaluates the clinical operations, programs and resources of the assigned clinical area/facility to assurethe safe and appropriate delivery of diagnostic and/or therapeutic patient care.

  • Ensures that all activities are conducted in a timely and cost-effective manner and in compliance with organizational values, professional standards, internal policies and applicable regulatory requirements.

  • Participates in the development of, and implements new clinical systems/programs to enhance existing services and raise the standard of care for the patient population served.

  • Ensures that work unit activities, productivity, and/or quality indicators are documented in accordance with FHSguidelines.

  • Oversees the resolution of daily clinical administrative and operational issues.

  • Monitors/troubleshoots service recovery and other escalated concerns and resolves within defined scope of responsibility.

  • Collaborates with other departments to address and resolve problems, share information and enhance overall effectiveness/productivity.

  • Communicates significant information to department director and others in a timely and appropriate manner.

Staff Management and Development

  • Plans, manages, and evaluates the work of clinical and administrative staff in accordance with the content, spirit and intent of applicable internal/external regulations and standard for human resource management.

  • Ensures that employees are qualified and properly trained to perform assigned job duties.

  • Holds regular staff meetings and keeps employees apprised of all matters relevant to successful job performance.

  • Makes employment decisions, establishes performance standards, and evaluates employee performance.

  • Educates, guides, counsels and develops staff and addresses performance management concerns and technical issues elevated by subordinates as beyond their scope of authority.

Regulatory Compliance

  • Ensures all aspects of clinical operations are conducted and documented in compliance with relevant internal policies, standards/procedures, and applicable regulatory requirements.

  • Assesses on a continuous basis, services, patient outcomes, quality control, family/patient satisfaction, staffing needs and operational effectiveness to ensure optimal care and delivery.

  • Ensures that internal controls are sufficient to provide for accurate complete and compliant programs and processes.

  • Identifies need for changes in standards, programs and services and develops recommendations for consideration by the Director.

Budget

  • Participates in annual budget planning and administration relative to assigned responsibilities.

  • Identifies adequate staffing levels for appropriate coverage to meet budgetary and operational objectives.

  • Monitors work schedules and staffing levels to meet budgetary requirements and control overtime and/or premium pay.

  • Monitors and approves expenditures within defined scope of responsibility.

  • Explains variances and addresses in a timely manner.

  • Informs Director of all issues with potential for budgetary impact.

Performance/Quality Improvement

  • Works with management team to ensure the application of consistent operational and clinical practices.

  • Assesses the strengths/weaknesses of the assigned clinical area/facility to identify opportunities and provide recommendations to Director for new quality/performance improvement initiatives.

  • Implements new processes and ensures that performance improvement activities are conducted in a timely and effective manner.

  • Ensures staff receives the necessary on-site training and consultation to enhance their understanding of quality/performance improvement initiatives.

Short- and Long-Term Planning

  • Participates, as a key member of the management team for the assigned clinical function, in the development of strategies, initiatives and programs addressing matters such as: provision of new services, standardization of procedures across the organization, maximizing resources, improving cost-effectiveness of clinical services provided, enhancing patient outcomes/satisfaction and other issues of similar complexity and consequence.

  • Partners with the Clinical Practice and Professional Development team to provide education, training, and consultative services to clinical staff in assigned facility; assesses, develops, revises and coordinates teaching programs for all nursing staff; delivers in-service education; assures that educational programs provide staff with skills and competency needed to meet all applicable regulatory, risk and patient safety requirements.

  • Partners with the Clinical Practice and Professional Development team to plan and direct the orientation and/or residency programs of new personnel to assigned facility; facilitates staff development by promoting learning experiences and information for staff based on identified needs of the individuals; develops (or adapts existing) competency assessment tools and ensures assessments are timely completed; provides additional education as necessary in follow-up.

Qualifications

Education/Work Experience Requirements

  • Must be a graduate of an accredited School of Nursing. BSN or Bachelors’ Degree in a related field is preferred.

  • Three years’ experience and clinical knowledge in the same or similar clinical specialty. Two years in a charge nurse/leadership or equivalent position required.

  • Clinical knowledge as a Registered Nurse in the same or similar clinicalspecialty preferred.

Licensure/Certification

  • Current licensure as a Registered Nurse by the Washington State Board of Nursing.

  • Certification in specialty area preferred.

  • Current healthcare provider BLS certification.

Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to

a diverse and inclusive workforce. All qualified applicants will be considered for

employment without regard to race, color, religion, sex, sexual orientation, gender

identity, national origin, age, disability, marital status, parental status,

ancestry, veteran status, genetic information, or any other characteristic protected

by law. For more information about your EEO rights as an applicant,

pleaseclick here. (https://tbcdn.talentbrew.com/company/35300/img/v1_0/EEOLawPoster.pdf)

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).

External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

CommonSpirit Health™ participates in E-Verify.

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