Banner Health Receptionist/Screener in Fallon, Nevada
You have a place in the health care industry. There’s more to health care than IV bags and trauma rooms. We support all staff members as they find the path that is right for them. If you’re looking to leverage your abilities – you belong at Banner Health. Apply today.
Fallon is surrounded by wide-open spaces, internationally known wetlands, historic Pony Express trails, state parks, hiking opportunities, and places to go off-road. Play outdoors for a while then come back into town for some indoor, Nevada-style fun, great dinner, and entertainment.
As a Receptionist at Banner Churchill Community Hospital, you will be the first point of contact for patients, visitors, and staff. You will greet patients as they enter the facility, screen for COVID symptoms, and direct patients to their destination. This is a full time and benefit eligible role. If you love providing exceptional customer service and want to be part of a team that is more like a family, Apply today!
Located in Fallon, Nev., Banner Churchill Community Hospital is a 25-bed licensed hospital offering the most comprehensive array of medical services in rural northern Nevada. We provide comprehensive and emergency care, including an ambulance service that covers more than 5,900 square miles. This makes us one of only two hospital-operated paramedic/EMT/EMS providers in northern Nevada. Our location in Fallon - a short drive from both Reno and Lake Tahoe - offers a wealth of lifestyle advantages, including rustic, rural charm, along with a recreational wonderland of outdoor sports, such as boating, fishing, hiking, biking, skiing, hunting, horseback riding and off-roading.
This position is responsible for greeting, screening, and providing assistance to patients, families, and visitors. This position provides quality customer service and may also answer phones and control access to a care delivery area.
Greets and assists visitors to the area. Provides them with general information regarding processes and policies, and directs them to appropriate resources, services, or areas.
Maintains an orderly waiting area and works with volunteer services to provide a positive/satisfying experience for patients and/or visitors. Reports maintenance issues as needed to facilitate visitor comfort and safety.
In patient care delivery areas, coordinates access to the care delivery area, performs visitor authorization procedures, serves as a liaison between visitors and staff, relays visitor concerns to staff, and coordinates visitor support services such as assigning lockers, taking and relaying messages, assigning pagers to visitors, etc.
May answer phones, transfer calls , take messages, and relay messages and information as needed.
May perform these additional functions, depending on assigned area: assembles charts, files, sorts mail, maintains supplies inventory, transports patients, processes occasional miscellaneous payments, or other appropriate duties as requested.
Performs functions within established parameters. Customers include patients, families, and the community at large.
Must have good interpersonal communication and display compassion in stressful situations. This position requires effective interpersonal communication skills and a friendly customer service attitude.
High school diploma/GED or equivalent working knowledge.
Additional related education and/or experience preferred.
EOE/Female/Minority/Disability/Veterans Banner Health supports a drug-free work environment.
Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability
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