Job Information

Penn Medicine Patient Services Coordinator in Exton, Pennsylvania

Patient Services Coordinator

  • Job ID :106453

  • Job Category: Customer Service/Patient Access

  • Specialty Area: Customer Service/Patient Access

  • Primary Shift: Day

  • Work Schedule: Varies

  • Penn Medicine Entity: Clinical Care Associates

  • Location: Exton, PA

  • Address: 728 W lincoln hwy

  • Education Required: Per Position Description

  • Experience Required: Per Position Description

  • Employment Type: Full-Time Regular

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Position Description :

The Patient Services Coordinator is responsible for call center, scheduling, front desk activities, and patient / customer relations. Acts as lead for front desk and office functions. Serves as in-house expert for all technology used in the practice. The primary purpose of this position is to provide billing support and expertise to the practices that ensures optimal payment for services. Must be able to accurately interpret and explain the various health insurance plans, coverage, benefits, and patient payment responsibilities. Must be familiar with ICD-9 and CPT coding. Provides support, training, and back up to the practice’s front end functions (front desk, telephones, checkout, financial services, etc.). In addition, coordinates the activities & personnel including appropriate staff coverage and assistance with payroll coordination.

Minimum Requirements :

The qualified candidate must have a High School diploma or equivalent. Associates or Bachelors Degree preferred. CCP Certificate Preferred. Experience in customer service or preferred.

Additional Information :

Schedule may change based on departmental needs.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Penn Medicine

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.