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Randstad Customer Service Representative in Exton, Pennsylvania

Customer Service Representative

job details:

  • location:Exton, PA

  • salary:$43,000 per year

  • date posted:Thursday, April 8, 2021

  • experience:Entry Level

  • job type:Permanent

  • industry:manufacturer of machine tool accessories

  • reference:AB_3615874

  • questions:kate.riddle@randstadusa.com610-358-3101

job description

Customer Service Representative

Would you say you have experience providing world class customer service? We have a local distrubution company that is in need of someone with your expertise. This is a high volume and fast paced environment where you will be required to multi-task efficiently. You will follow up with customers via phone, email and fax to retrieve any necessary information.

Responsibilities

Client job description

Leads order processing, from start to finish, via phone, email and e-commerce

Collaborates with customers, sales, operations and supply chain to ensure

accurate shipments and invoices

Partners with sales representatives in processing customer needs

Assists with all inquiries and critical issues in a timely manner

Leads the customer experience

Drives issue resolution

Provides timely responses

Skills

  • Telephone Etiquette

  • Customer Service

  • Customer support (1 year of experience is required)

  • SAP (1 year of experience is required)

  • Customer Relations

  • Empathy

  • CUSTOMER ORDERS/SALES

  • Client Service

Education

  • High School (required)

Qualifications

  • Years of experience: 1 year

  • Experience level:Entry Level

Shift: First

Working hours: 11:30 AM - 8 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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