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UnitedHealth Group Sr. Communication Operations Specialist or Analyst - Telecommute in Eden Prairie, Minnesota

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

As Sr. Communication Operations Specialist / Analyst , you'll drive vital projects that have strategic importance to make that mission a reality. You'll use your sharp business skills to assist in creating, controlling and improving business processes.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Leads implementation of direct mail communications targeted toward members and providers for new and existing clients

  • Manages mail communication creative approval processes

  • Collaborates with Clinical and Business Operations on fulfillment of materials for clinical initiatives or post visit collateral distribution

  • Collaborates with various business partners through targeted ad hoc campaigns to improve on member engagement

  • Manages work sent to vendors (e.g. creative agencies or interpretation services)

  • Performs all other related duties as assigned

  • Up to 5% travel

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor’s degree

  • 4+ years of work-related experience

  • Experience with vendor management

  • Experience managing multiple moving projects, priorities and timelines

  • Experience with managing projects from beginning to end

  • Experience with facilitating cross-functional area meetings

  • Proficient in Microsoft Excel, Word, Visio, Outlook and PowerPoint

  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders

Preferred Qualifications:

  • WorkFront experience

  • Working knowledge of SharePoint

  • Strong communication skills with varying levels of leadership

  • Strong problem-solving skills

  • Strong attention to detail

  • Self-starter with an ambitious attitude

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado Residents Only: The salary range for Colorado residents is $64,800 to $116,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drugfree workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Sr. Communication Operations Specialist or Analyst, Project Management, Communications, Salesforce, Workfront, Vendor Management, Eden Prairie, MN, Minnesota, Work At Home, Remote, Work From Home, Telecommute, Telecommuter, Telecommuting, Optum

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