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Robert Half Customer Service Representative in Easton, Pennsylvania

Description

Robert Half is currently seeking skilled candidates to fill various openings for a rewarding role as an Entry-Level Customer Service with reputable organizations and businesses we are currently working with located in the Lehigh and Northampton County areas. In this Entry-Level Customer Service Representative role, you will be focused on maintaining a high level of professionalism in each call while keeping a fun and engaging office setting. This Entry-Level Customer Service Representative must also be able to handle high call volume and be able to think and adapt quickly to different customer situations. In addition, this Entry-Level Customer Service Representative must be able to handle calls customers calling in irate or maybe escalated issues. This Entry-Level Customer Service Representative must also be competent in knowing that a strong, positive attitude and reliability will be needed.

DUTIES

Provide a second to none customer experience

Answer and screen incoming customer phone calls and emails

Access customer account information, enter and update information as necessary

Maintain product and service knowledge for problem resolution and customer inquiry purposes

Communicate with coworkers and customers daily via phone and email

Build and develop strong and lasting customer relationships

Handle contract administration and data entry

If you're looking for a great opportunity to jump start your career in the business field, then this Entry-Level Customer Service Representative position is the role for you! 610-882-1700

Requirements

REQUIREMENTS

1+ years' experience in Customer Service or Call Center roles preferred

Candidates who may have worked in the Retail for Food Service industries are ideal

Candidate must be able to adapt quickly to changing customer service inquiries and be quick thinking

Strong written and verbal communication skills

Candidate must be able to adapt working in a fast-paced environment and being able to multi-task

Proficient computer skills, including Microsoft Office Suite

Excellent verbal and written communication skills

Must be a reliable and dependable employee!

Bachelor's Degree or Associate’s highly preferred in Business-related studies

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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