Job Information

ServiceNow, Inc. Talent Sourcer EMEA in Dublin, Ireland

Talent Sourcer, EMEA


Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do.

People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.


The purpose of the Talent Acquisition team at ServiceNow is to define, design and operationalize world class recruiting to accelerate the growth of our company.

One of the missions we are embarking on is the build-out of our first ever Strategic Sourcing team. The team will be focused on proactive sourcing, requisition-based niche sourcing, and nurturing of passive, diverse talent in service of the most critical and repeatable profiles across ServiceNow. The priority areas for building this momentum are in our sales, solution consulting and professional services businesses.

This is an exciting time to join the growing Talent Sourcing team at ServiceNow as we’re fuelling the future growth by delivering diverse passive talent pools while enabling experiences that are simple, fast, loved and admired.


You will be responsible for identification, attraction, engagement and assessment of prospective talent.

  • Understanding your business – Partnering closely with recruiters and hiring leaders, you will deeply understand your business groups – to include knowing the roles, what great talent looks like, the objectives of your business and how it fits into the organisation, and short-term and long-term hiring needs.

  • Identifying and attracting A player talent – You will gather and present relevant market data and insights in tandem with your recruiter to your business leaders, to best guide and influence critical hiring decisions. You will develop and execute innovative sourcing strategies to identify talent – to include research, market mapping, lead generation, events and sourcing campaigns.

  • Engagement and assessment – you will be the first point of contact for prospective talent you want to engage in a conversation about ServiceNow. You will excite and generate interest through the power of storytelling, sharing our unique culture and growth story, career opportunities, and why we are an employer of choice. Through conversations, you will also need to qualify prospective talent against the success criteria or the company, team and role. These conversations will happen over a period of time, whatever period is appropriate to bring them into the right opportunity at ServiceNow. You are also responsible for the candidate experience and the candidate relationship up until they pass over into the business for more formal interview processes.

To be successful in this role you’ll need:

  • Sales, technical or professional services talent sourcing experience gained in-house, an RPO or agency, preferably in technology industry.

  • A growth mindset: a drive to make things better, a curiosity for learning, quick to see things in other people’s views.

  • You’ll know you do your best work as part of a team with a mission and vision.

  • You love getting results.

  • You love storytelling.

  • Ability to leverage multiple recruiting channels to drive results: email, linkedin, phone, lusha, pigeon, calling card, snail, taxi or in person

  • An eye for talent and strong intuition for qualifying and engaging candidates for technical / business roles

  • Ability to work in a fast paced environment with changing priorities (Growth mindset!)

  • Sourcing/Search tools - Knowledge of and ability to use sourcing and search tools (e.g., LinkedIn, Boolean search strings, Connectifier, Job Posting websites) to find and acquire talent.

  • Talent Pipeline Development - Knowledge of Talent Pipelines, a proactive talent supply strategy involving the creation of a continuous stream of highly qualified candidates in anticipation of filling critical and recurrent positions.

  • Industry Knowledge - Knowledge of the recruitment industry, including organizations, key contacts, strategies, and offerings.

  • Employee Interviewing - The ability to converse with people to gather information for purposes of recruitment, customer requirements, business needs, and other subjects.

  • Competitive Analysis - The ability to identify competitors and evaluate of their respective strengths and weaknesses in terms of products, services, marketing and other areas. This includes an ability to gather intelligence and interpret it for the purposes of business decisions.

  • Diversity - The ability to establish and promote diversity and inclusion in multiple aspects, including the ability to identify high-performing and diverse talent, acknowledge/provide accelerated development opportunities and available resources, create and maintain an environment of objectivity, open communication, and respect. This may also include the ability to implement and support strategies and initiatives that build high-performing, diverse and inclusive teams, and support formal diversity goal requirements.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or for assistance.