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Dubai Holding Director of Strategic Partnership – Commercial Department – Jumeirah Group & Corporate in Dubai, United Arab Emirates

About Jumeirah & the Hotel

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.

Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 9,000 colleagues, representing over 120 nationalities.

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

The group boasts some of the most prestigious and captivating properties in the world, from the iconic flagship hotel and timeless pinnacle of luxury, Burj Al Arab Jumeirah, and lavish Arabian palaces across Dubai’s Madinat Jumeirah, to its contemporary Maldivian island paradise at Olhahali Island and art-inspired dolce vita on the island of Capri. Whether a modern twist on a British classic in the heart of Knightsbridge, London, at The Carlton Tower Jumeirah, or a futuristic setting at Jumeirah Nanjing, Jumeirah’s name is synonymous with service excellence, crafting exceptional experiences for everyone who walks through its doors. Furter expanding its footprint into new markets, guests can now enjoy its service beyond expectations at the stunning all-villa Jumeirah Bali and the exquisite Jumeirah Muscat Bay, both of which opened in 2022.

About the Job

An exciting opportunity has arisen for a Director of Strategic Partnership to join our Commercial team in Dubai. The main purpose of this role is to protect and promote the Jumeirah Group brand image world-wide through building and overseeing the development of strategic brand partnerships and the sponsorship of selected events and CSR activities.

Key responsibilities:

  • Develop a clear strategy for Strategic Partnerships that gives direction for the identification and selection of key accounts and will align with overarching commercial strategy, focussing business development efforts on high-revenue clients.

  • Prepare and oversee calendar of events & activities for Jumeirah Group and ensure successful delivery.

  • Direct all department activities relating to Sport, Festivals/ Special events, Partnerships, Charities/ CSR.

  • Direct and oversee the delivery of all internal communications relating to pre and post event communications and reports.

  • Develop and implement accounts plans for key clients and partners and communicate these to the relevant corporate and SBU departments, ensuring key client centricity, consistency, and integration of key client management.

  • Maintain strong relationships with current and future prospective partners (luxury brands, key media, VIP’s) to advertise Jumeirah Group’s offerings (rooms, F&B outlets, C&E facilities etc.).

  • Support the development and negotiation of commercial proposals for key clients and partners, collaborating with the Sales functions, to ensure the Group’s competitive advantage is compellingly showcased and financial interests are protected.

  • Partner with Marketing to develop strategic alliances for loyalty, lifestyle, and other commercial platforms to support the Group expanding and enhancing its strategic partnerships and key accounts activities.

  • Monitor and report the performance of strategic partnerships and key accounts efforts, analysing key performance indicators, ensuring visibility on their return on investment and adjusting efforts accordingly.

  • Lead teams on the identification and evaluation of potential new strategic partnership opportunities, with airlines, travel operators, charities etc., growing and diversifying the Group’s key accounts portfolio.

About You

The ideal candidate for this position will have the following experience and qualifications:

  • Bachelor’s Degree in Marketing, Business or equivalent from an accredited and renowned University.

  • 10-12 years of experience in a strategic partnerships management position.

  • Prior experience of business development / key client accounts management experience, preferably with an international luxury hospitality company or a recognized blue-chip organization.

  • Have been responsible for strategic partnerships/ sponsorship budgets at a group level.

  • Demonstrate having run successful partnership marketing campaigns.

  • Solid experience of managing client relationships, bid processes, commercial offer formulation etc.

About the Benefits

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties. Globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, children’s education assistance and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

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