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Batteries Plus Bulbs A - Retail Customer Service Associate in Des Moines, Iowa

A - Retail Customer Service Associate

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  • Des Moines, IA, USA

  • Full Time

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Retail Customer Service Associate

Batteries Plus in Des Moines, Iowa, is actively seeking to hire energetic and dependable, full time,part time Retail Customer Service Associates to join our team! This entry-level position earns a pay range of $9.00-11.00/hr plus bonuses based on sales! Our ideal candidate will be eager to learn small electronic device repair and has excellent customer service skills. If this sounds like the opportunity you've been looking for, apply today!

About Batteries Plus

Batteries Plus Bulbs is a family-operated business with 25 years of experience. We are the nation's largest and fastest-growing battery, light bulb, and smartphone/tablet repair franchise with a nationwide network of stores. With access to more than 60,000 types of batteries, light bulbs, and accessories, we have the widest selection of battery and light bulb products available. We offer unmatched service to consumers, businesses, and government entities at both national and local levels.

We are passionate about what we do, and we have fun in the process. As sales continue to grow, so do the bonds in our company. We know that our success can only be attributed to the efforts of our hard-working team members which is why we offer competitive compensation, and promote from within. There are always opportunities for both personal and professional development. With a business-casual environment, Batteries Plus encourages open communication and an enjoyable workplace.

A Day In The Life Of A Retail Customer Service Associate

You arrive for each shift excited to meet new people, promote and assist with products, services, and solutions associated with the Batteries Plus operation. As a Retail Customer Service Associate, you love chatting with people and are able to make personal connections easily and ensure that every customer feels welcome and valued. You will have the chance to advance your sales techniques to up-sell products and to educate customers on batteries, lighting, and electronic devices.

You are excited about this fantastic opportunity to learn new technical skills! At times, you repair our customers' cell phones, tablets, and other devices. You also test, install, and replace batteries in vehicles, watches, key fobs, cell phones, and more. Don't worry if you don't have smartphone repair experience, we'll train you on everything you need to know to assist our clients with their technology troubles.

You take charge of challenging opportunities as they arise and provide excellent customer service. You are the key to helping customers find the correct solution to their battery, lighting, and cell phone problems. You feel a great sense of accomplishment in seeing your efforts pay off in your paycheck. You feel good about representing a company with a solid reputation and playing an important part in their success.


  • High school diploma/equivalent and 6 months prior work experience preferred or equivalent combination of education and experience.

  • Customer service and sales oriented with high motivation.

  • Ability to gain quick and solid understanding of company's electronic retail and cross-referencing system.

  • Demonstrated technical skill and have the ability to work small parts and tools.

  • Excellent communication and interpersonal skills.

  • Valid driver's license and clean driving record preferred. Required for driving positions

  • Ability to lift 50 + lbs.

  • Ability to work cooperatively and collaboratively with others

  • Ability to work under time constraints in a fast-paced and rapidly changing environment

We will train the right person! Are you a team player with a positive, can-do attitude? Do you have excellent communication and interpersonal skills? Are you self-motivated and able to work independently? Are you interested in learning more about device repair? If so, then we want you to join our team!

Store Hours

Currently our hours of operation are Mon-Thu: 8am-6pm, Fri: 8am-6pm, Sat: 8am-6pm, and Sun: 11am-5pm. We are looking for someone who is willing to work a flexible schedule.

Are You Ready To Join Our Team As A Retail Customer Service Associate?