Job Information

National Dentex Shipping & Receiving Clerk in DePere, Wisconsin


Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 30+ labs throughout the country. We are currently looking to fill this key role at NDX Lord's in De Pere, WI for a Full-Time Billing & Delivery Clerk. Previous experience is preferred but not necessary; we offer paid, hands-on training!

The regular hours for this position are from 9:00am to 6:00pm, Monday through Friday, and subject to change from time to time.

This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution and tuition reimbursement.

Primary Responsibilities and Essential Functions of the Position:

  • Case entry based on Doctor’s prescription and accompanying notes; places entered pans in correct locations.

  • Verifies the correct content of outgoing pans by accurately reviewing the prescription (Rx), work tickets and other applicable notes.

  • Invoices cases. Properly wraps outgoing product and material per procedure. All questionable cases are brought directly to appropriate technician for review.

  • Responsible for steaming and etching as well as ensuring pans on quality control shelves are placed in their proper area.

  • Assists with FedEx, UPS, USPS and CS Logistics (NDX) preparations.

  • Helps with end of day duties including organizing late Fed Ex, UPS, USPS and intercompany transfers, printing daily reports, closing and storing New Berlin run box and other processes as tasked.

  • Answers the telephone and provides customer service when needed.

  • Puts wrapped and invoiced boxes in correct areas and files daily paperwork.

  • Assists with nightly cleanup, including but not limited to: cleaning articulators, sweeping floors, cleaning pans and putting them away, cleaning and restocking work stations, unplugging the crock pot, restarting the computer and putting the phone system on night mode.

  • All other duties as assigned.

Skills and Abilities Required:

  • Must be able to read, write, speak and understand English

  • Team player, maintaining a positive customer focus, both internally and externally.

  • Excellent organizational skills with attention to detail.

  • Self-starter with the ability to work independently.

  • Must have basic computer skills.

  • Able to lift up to 50 pounds.

  • Clean driving record (preferred).

Minimum Education and Experience Required:

  • Required: High school diploma or GED equivalent

Hazardous Materials or Equipment Used:

  • Computer/Office equipment

  • Disinfectant process chemicals

Physical Requirements:

  • Regularly required to sit, stand, walk and/or reach

  • Push, pull, lift and/or carry up to 50 pounds




  • High School or Equivalent or better

Licenses & Certifications


  • Valid Driver License