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Steamboat Ski & Resort Corp. Senior Analyst, IT Change Management in Denver, Colorado

Description

COMPANY OVERVIEW

AUTHENTICITY | PASSION | COMMUNITY | INNOVATION | ADVENTURE

Alterra Mountain Company is a family of 15 iconic year-round destinations, including the world’s largest heli-ski operation, offering the Ikon Pass, the new standard in season passes. The Ikon Pass connects the most iconic mountains across North America, Australia, New Zealand, Japan and Chile, delivering authentic, memorable snow adventures. Alterra Mountain Company owns and operates a range of recreation, hospitality, real estate development, food and beverage, retail, and service businesses.

Headquartered in Denver, Colorado, with destinations across the continent, Alterra Mountain Company is rooted in the spirit of the mountains and united by a passion for outdoor adventure. Alterra Mountain Company’s family of diverse playgrounds spans six U.S. states and three Canadian provinces: Steamboat and Winter Park Resort in Colorado; Squaw Valley Alpine Meadows, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton and Sugarbush in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Crystal Mountain in Washington; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. Also included in the portfolio is Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada. Alterra Mountain Company honors each destination’s unique character and authenticity and celebrates the legendary adventures and enduring memories they bring to everyone.

A career with Alterra Mountain Company is more than what you do today; it’s being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone.

BESIDES WORKING SOMEWHERE AWESOME, WHAT’S IN IT FOR YOU?

  • Free skiing + riding privileges across the family of Alterra Mountain Company resorts for all eligible employees and their dependents. And, discounted rates at non Alterra-owned Ikon Pass destinations.

  • Flexible Time Off (FTO) policy for eligible employees to rest, relax and recharge

  • Generous discounts on outdoor gear, apparel, rental cars, etc.

  • Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more

  • 401(k) plan with generous company match

  • Paid parental leave of up to 6 weeks for eligible employees

  • Commuter benefits (Denver employees only)

  • Brand new Alterra Mountain Company office located in Denver’s RiNo Art District neighborhood

POSITION SUMMARY

Alterra Mountain Company is looking for a Senior Analyst, IT Change Management to create and facilitate a variety of change management initiatives. Working under the direction of the Director, IT Project Management Office (PMO), the Senior Analyst, IT Change Management will be responsible for managing medium to large size, moderately complex projects or initiatives. This individual would be responsible for establishing and implementing change management processes and adhering to Alterra’s program methodology (Business and IT communities) to ensure projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

ESSENTIAL DUTIES

General Responsibilities

  • Create and implement change management strategies and plans that maximize employee adoption and usage, and minimize resistance.

  • Work to drive faster adoption, higher ultimate utilization of, and proficiency with, the changes that impact employees.

  • Build strong relationships with clients and project stakeholders to build a network of change champions and agents.

  • Partner with organizational leaders to assess strategic goals and alignment, defining and designing operational and/or policy-based solutions, defining comprehensive change management strategies, and establishing metrics of long-term project success.

  • Quickly become familiar with client business challenges and technologies to understand the environment for change, and act as a trusted advisor to client stakeholders while leading change.

  • Provides regular, professional, and appropriate communications to project team members, department heads, business sponsors, and senior leadership. Proactively identify, track and resolve issues, risks and dependencies associated with current initiatives, and communicate risks and issues to the project team and senior leadership.

  • Support project teams in integrating change management activities into their project plans.

  • Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan.

  • Provide input, document requirements and support the design and delivery of training programs.

  • Conduct change impact and readiness assessments.

  • Apply behavioral tools to assess the impact of change on organizations, using assessments of organizational culture, performance, and readiness for change

  • Support culture change initiatives and apply change management strategies.

  • Other duties as assigned

    EDUCATION & EXPERIENCE REQUIREMENTS

Education & Experience

  • Bachelor’s degree in Computer Science, Information Systems or related field. Or equivalent combination of education and experience.

  • 5+ years direct change management experience; defining change management initiatives and risk assessment/mitigation planning with complex business and IT projects.

  • Experience using change management processes and methodologies and implementing processes across multiple levels of the organization.

  • Experience with medium to large-scale organizational change efforts.

  • Experience working successfully with both technical personnel and non-technical customers and staff.

    KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS

  • A solid understanding of how people go through a change and the change process.

  • A self-starter with excellent verbal and written communication abilities; analytic, organizational and problem-solving skills.

  • Possess and demonstrates knowledge and expertise in the use of change management methodologies and tools, facilitation skills, and change management techniques.

  • Familiarity with project management approaches, tools and phases of the project lifecycle

  • Problem solving and root cause identification skills.

  • Strong attention to detail and willingness to ask questions or perform research to develop a deep technical understanding.

  • A team player that motivates project team, drives to project success, and influences large cross-functional teams without direct reporting responsibility.

  • A high degree of perseverance, adaptability, and tolerance for ambiguity. Comfortable shifting focus as project priorities or unexpected events that might arise.

  • Ability to work under deadline pressures and maintain effective working relationships with coworkers and other Alterra employees.

  • Ability to effectively work on several projects/change initiatives in parallel.

  • Advanced competency with MS Office toolset including Word, Excel, and PowerPoint.

  • Change management certification or designation desired

The base salary range below represents the low and high end of the Alterra Mtn Co Shared Services Inc. salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Alterra Mtn Co Shared Services Inc.’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

Denver area base salary range: $85,000 - $128,000 per year

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.

WORKING CONDITIONS

Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.

Hazardous Materials/Noise: The noise level in the work place is usually moderate.

This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Alterra Mtn Co Shared Services Inc. and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety.

This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause.

Employment with Alterra Mtn Co Shared Services Inc. or any of its affiliates is “at will” meaning either party may terminate the employment relationship at any time with or without cause and with or without notice.

This position is located in Colorado, and the work is primarily in Denver, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado.

Alterra Mtn Co Shared Services Inc. and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Alterra Mtn Co Shared Services Inc. and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.

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