Salesforce.com, Inc Systems Specialist - Finance (Netsuite) in Dallas, Texas
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Products and Technology
Location: Dallas, TX
Local candidates preferred
Salesforce is looking for an experienced Financial Systems Administrator to manage and drive the evolution of our Financial Systems environments. This role is part of the Enterprise Operations team and is expected to be an active contributor and support our team in maintaining, supporting and improving the Financial Systems platform. The administrator will also work with our business stakeholders, triage, technical program managers, and other internal stakeholders to assist with very complex ticket troubleshooting, develop technical requirements and deliver sound solutions. The senior administrator will serve as a Financial Systems expert for troubleshooting requests from other teams, gather and report on application metrics, build dashboards and use data to correlate and confirm issues. This role requires the ability to work within time constraints, act with good judgment in complex situations, and be able to take effective action in ambiguous situations.
Some of the things you'll be doing include…
Act as primary technical administrator for NetSuite, Coupa, Avalara, Stripe and other applications as needed
Subject matter expert that is able to speak to system issues and processes with authority
System expert that is able to analyze and evaluate integrations and business processes
Mentor and train other application administrators
Act as a point of escalation and resource for our 24x7 Business Technology Service Reliability and Incident Management & Engineering teams
Proactively identify ways for the team to improve and assists to implement changes
Manage incoming tickets, reproduce issues, and provide troubleshooting and resolution or assignment as appropriate (Supporforce experience a plus)
Support global deployment, maintenance, troubleshooting and resolution for Financial Systems.
Build and maintain in-depth standard operating procedures
Collaborate with the Finance Team and Technical Program Managers to develop requirements for various initiatives and implement appropriate solutions within the platform
Contribute to change control, release management and ticket tracking processes to minimize and streamline support activities
Who you are…
4+ years of NetSuite administration with knowledge in One World, Multi-book Accounting, Advanced Revenue Management, Procure to Pay and Order to Cash processes
Knowledge specifically with Advanced Billing, Advanced HTML/PDF Templates, SuiteTalk, SuiteFlow, and integrations via AnyPoint/CloudHub is preferred
Experience working in a public company, including experience implementing and maintaining SOX controls for financial reporting and other regulatory/compliance initiatives such as ASC 606 requirements
Netsuite Administrator certification is a plus
BS/BA in Computer Science, Management Information Systems, Business or equivalent
Highly Technical. You are skilled in the following areas:
Experience with cloud based enterprise applications
Embrace cloud-based systems and have a solid understanding of the integration points between cloud and on-premise applications
Software development life cycle and deployments
Practical ITIL knowledge and experience
Leadership. You can lead and mentor others and can remain calm during high stress and high visibility situations.
Problem Solver. You love finding problems and taking on the most difficult of challenges. You know how to propose solutions and push them towards completion
Superb Communication. You know what to say and more importantly, how to say it.
A True Team Player. Willingness to jump in as needed, and the experience and professionalism required to meet objectives
Relentlessly High Standards. You're not satisfied with the status quo. You thrill in your accomplishments but also know it's about doing and improving.
You are a Recruiter! We hire company builders; employees are expected to be on the constant lookout for the best talent to bring onboard, helping us continue to build one of the best companies in the world.
Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. at http://cloud.mail.salesforce.com/accommodations-request-form
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
Salesforce.com at http://salesforce.com/ and Salesforce.org at http://salesforce.org/ are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com at http://salesforce.com/ and Salesforce.org at http://salesforce.org/ do not accept unsolicited headhunter and agency resumes. Salesforce.com at http://salesforce.com/ and Salesforce.org at http://salesforce.org/ will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com at http://salesfore.com/ or Salesforce.org.
Salesforce welcomes all.
Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.
Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.
There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.
We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.
- Salesforce.com, Inc Jobs