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Salesforce.com, Inc Sr.Systems Engineer - Digital in Dallas, Texas

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Products and Technology

Job Details

Description:

Have you mastered the balance between creativity and technology? Do you want to be part of a company that is changing the way software is developed and used? The IT Salesforce Digital Systems Engineer is accountable for a line of business support on complex Salesforce implementations. The Systems Engineer will be the primary technical and process expert in their service area and will work in partnership with developers, business stakeholders, and other technology teams that impact their end-to-end business process area of expertise. Daily activities will include but are not limited to, resolving technical and functional applications issues, performing trend analysis and identifying enhancements to reduce support requests, and partnering with development teams to improve the design of new functionality. The successful candidate must be agile and able to manage multiple priorities.

Responsibilities:

  • As a part of the Enterprise Operations team, partner with engineers across the digital organization to discover new public cloud substrates, deploy initial access management in new public cloud environments, and develop patterns enabling other Digital teams to deploy services into Salesforce’s cloud infrastructure.

  • Support our mission critical Heroku cloud infrastructure that host Salesforce websites and the custom services that integrate into it to form the core revenue generating framework.

  • Identify gaps and conflicts in existing processes and develop solutions to help automate and scale the infrastructure.

  • Automate, deploy, monitor the infrastructure and applications on our Heroku cloud infrastructure.

  • Resolve complex technical (Micro-front-ends, CDN routing, Node-based application) issues and drive innovation.a

  • Generate technical specifications/documentation. Drive innovation & coordinate automation initiatives across teams.

  • A commitment to Operational Excellence and best practices including change management. We’ll want your opinions on operational processes, DevOps, deployment checklists, and QA.

Required Skills:

  • BS/BEng/BTech degree, or equivalent work experience

  • 8 plus years Experience deploying and operating infrastructure at scale

  • Experience on Heroku,NodeJS,Linux Java, JavaScript, HTML5, CSS3 and attendant technologies,REST,Sling and SOAP

  • Hands-on experience working and configuration of CDN services (e.g. Akamai)

  • Hands-on experience with identity and access management in AWS/Azure/GCP

  • Hands-on automation experience with AWS/Azure/GCP cloud providers.

  • Expertise in one or more scripting/programming/automation language: Ruby, Python, Java, Go, Shell, JavaScript

  • Experience with Infrastructure as Code/config management tools: Eg. Puppet, Terraform, CloudFormation, or similar cloud-based production workload management tools

  • Experience managing code through source control, CI/CD pipelines, Git/Github, CircleCI, Jenkins

  • Demonstrated experience in monitoring tools such as New Relic, Splunk, Nagios

  • Excellent analytical, conceptual, and problem-solving skills

  • Experience in automation and scripting and strong application debugging skills

  • Excellent communication and teamwork skills

  • Experience working in a production support environment and ability to work flexibly and appropriate trade-offs to meet time constraints

Desired Skills:

  • Experience administrating WordPress or similar CMS platforms.

  • Understanding of AuthN/AuthZ architectures and specifications (e.g., OAuth, SSO)

  • Knowledge of Linux OS internals

  • Knowledge of Docker, Kubernetes, Codecommit in AWS would be beneficial

  • Experience with service offerings from major cloud providers (AWS/GCP/Azure), and on-premise/cloud hybrid architectures

  • Knowledge of Networking protocols

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. (http://cloud.mail.salesforce.com/accommodations-request-form)

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.

Salesforce welcomes all.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

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