Job Information

Dell Senior Advisor, Incident Response (Cybersecurity) in Cyberjaya, Malaysia

Senior Advisor, Incident Response (Cybersecurity)

Cyberjaya, Malaysia

The Dell Security & Resiliency organization manages the security risk across all aspects of Dell’s business. We are currently experiencing incredible growth in order to meet the security needs of the world’s largest technology company. With team members located in over 15 countries, you will have an excellent opportunity to influence the security culture at Dell and further develop your career.

Join us as a Senior Advisor, Incident Response on our Cybersecurity - CSIRT team in Cyberjaya, Malaysia to do the best work of your career and make a profound social impact.

What you’ll achieve

The Senior Advisor will be responsible for coordinating, investigating and reporting of major security incidents supporting all Dell business units and mergers & acquisitions. This role requires experience in all phases of Cyber Security Incident Response including preparation, analysis, notification, response, recovery, and post-mortem. The Global Incident Response Team is responsible for coordinating with IT, Legal, Human Resources, and other appropriate business units to gather incident details, assess impact/risk(s), and coordinate response. This role interacts with all levels of the organization, particularly within the Global IT organization and is viewed as a subject matter expert.

You will:

  • Supervise formal incident response tasks. Take responsibility for successful execution of incident response plan. Present incident response report and lessons learned to management. Interface with other CSIRT teams to continuously improve the Incident Response function.

  • Provide security control enhancement recommendations based on security incident data. Mature the Security Incident Response process to ensure it meets the needs of the global business and is adhered to. Communicate and build effective relationships with people at all levels.

  • Manage and drive to closure all Audit issues to the Incident Response and Management process. Design and coordinate cohesive responses to security events that involve multiple teams across the organization. Analyze large and unstructured data sets to identify trends and anomalies indicative of malicious activities.

  • Review, analyze and resolve difficult and complex information security incidents. Work with the Security Response Center analysts on incident response tickets and manage / prioritize queue assignments. Serve as one of the four global escalation points for cybersecurity incidents not resolved at the L1/L2 levels.

  • Perform technical cybersecurity investigations on security incidents, root cause analysis, recommend and mitigate the effects caused by an incident. Provide technical Incident Response guidance to the L1 and L2 Incident Response Analysts. Assist with the creation and refinement of Incident Response run books. Participate in shift handoff activities.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • At least 8 years of hands-on experience with a focus in areas such as systems, network including 5 years of cybersecurity Incident Response experience.

  • Should possess one or more of the following certifications – CISSP, SANS GCIH, GCIA, GNFA, GREM.

  • Exceptional ability to conduct cybersecurity investigations, analyze and distill relevant findings and determine root cause. Strong knowledge of security technologies such as SIEM, Full packet capture, Firewall/NGFW, IDS/IPS, EDR, DLP, UEBA.

  • Strong knowledge of web technologies, networking protocols, Microsoft Windows and Linux/Unix platforms and tools with related experience in corporate infrastructures.

  • Strong technical experience and familiarity of various types and techniques of cyber-attacks, with the incident response and threat hunting lifecycles.

Desirable Requirements

  • Bachelor’s degree in Computer Science / IT or equivalent. Hands-on experience in building automated tools in one or more of the following languages: Python, Ruby, PowerShell, Bash, Batch, C, and C++.

  • Excellent analytical thinking, time management and coordination skills. Excellent command in English (both written and verbal).

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here ( .

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here ( .