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Randstad US help desk in columbus, Ohio

help desk.

  • columbus , ohio

  • posted 3 days ago

job details

summary

  • $20.99 - $21 per hour

  • temp to perm

  • high school

  • category business and financial operations occupations

  • referenceAB_4248380

job details

Do you have experience assiting end users with technical questions? Do you enjoy problem solving and troubleshooting? Randstad Central Delivery is now hiring in Columbus, OH for Help Desk Reps! The role will pay $21.00 an hour and is a long term opportunity with a leading financial firm! Randstad offers weekly pay, direct deposit and health benefits!

salary: $20.99 - $21 per hour

shift: First

work hours: 6 AM - 10 PM

education: High` School

Responsibilities

LOCAL CANIDATES ONLY, AS THIS IS AN ONSITE ROLE

The Service Desk Agent is the first point of contact for the users who call our IT Service Desk. Answers incoming calls, tracks all information in a call tracking system.

  • Provides investigation, diagnosis, resolution and recovery for hardware/software problems

  • Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software

Pay: $21.00

Duration: At least a 6 months temp-hire

Hours: Must be flexible to work a shift Mon-Sun 6AM-10PM

Call Center roles are NOT work from home/remote positions!

The essential functions of this role include:

  • working weekends

Skills

  • Help desk (1 year of experience is required)

  • Call Center Support (1 year of experience is required)

  • Problem Solving (1 year of experience is required)

Qualifications

  • Years of experience: 1 year

  • Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

get in touch

we are here to help you with your questions.

CS

christine sprague

  • christine.sprague@randstadusa.com
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