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Change Healthcare Implementation Consultant in Columbia, South Carolina

TitleImplementation ConsultantOverview of Position The Implementation Consultant is responsible for analysis, design, build, test, education, and optimization of clinical workflows to meet customer objectives using the Change Healthcare Workflow Intelligence solution. What will be my duties and responsibilities in this job?

  • Responsible for setup and installation of technical systems, applications, or process designs for client’s purchased or outsourced technology and business process solutions.

  • Works directly with client to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users.

  • Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution.

  • Provides feedback based on client experiences to product and professional services teams for product and process improvements.

  • May work directly with clients on-site or provide installation support remotely.

What are the requirements needed for this position?

  • 2+ years of experience with imaging – either IT or clinical

  • Training experience specifically within software

  • Experience running MS SQL queries

  • Excellent analytical and problem-solving skills

  • Strong understanding of Clinical Environment and Health Care Operations

What other skills/experience would be helpful to have?

  • Ability to communicate complex ideas in an understandable manner

  • Strong Presentation and Training abilities to a wide variety of audiences

  • Demonstrates the confidence in the ability to articulate recommendations to the customer

  • Independent, Self-starter

  • Team Player

  • Strong Customer Service skills

What are the working conditions and physical requirements of this job?

General office demands

How much should I expect to travel?

Average of 25%, with some months heavier.

#li-remote

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

COVID Mandate

As a federal contractor, Change Healthcare is adhering to the Executive Order which mandates vaccination. As such, we are requiring all U.S. new hires and employees to show proof of being fully vaccinated for COVID-19 or receive an approved accommodation by their date of hire, as a condition of employment.

As we continue to navigate the ever-changing COVID-19 pandemic, we remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. Proof of vaccination or accommodations requests will be collected once an offer is accepted with Change Healthcare. All accommodation requests will be carefully considered but are not guaranteed to be approved.

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.com with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information (https://www.changehealthcare.com/privacy-notice/privacy-notice-to-california-job-applicants) .

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Change Healthcare is an equal opportunity employer. All qualified applicant will reveive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.

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