Job Information

Delaware North Premium Club Attendant, Progressive Field in Cleveland, Ohio

The Opportunity

Delaware North Sportservice is searching for customer-oriented seasonal Premium Club Attendants to join our DDM team at Progressive Field in Cleveland, Ohio. Premium Club Attendants are responsible for assisting guests as needed, in accordance with Company’s GuestPath Universal Service Standards and applicable Operational Standards.

Minimum pay rate: $14.00 / hour

Information on our comprehensive benefits package can be found at .

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay

  • Employee assistance program

  • Training and development opportunities

  • Employee discounts

  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.


  • Provide exemplary service to Premium Club guests following the DNC Universal Service Standards.

  • Greet guests and provide directions and information as requested.

  • Responsible for the overall cleanliness of the assigned area.

  • Assist all staff as needed. (Set-up, servicing, and cleaning, including bussing of tables, refilling utensils and condiments, and trash removal).

  • Effectively communicates verbally and written with staff and guests.

  • Perform other duties as assigned by management.


  • Minimum of 1 year of service experience in a hotel, full service restaurant, catering facility or club environment required; previous experience as suite runner preferred.

Physical Requirements

  • Ability to lift up to 50 pounds for set-up, service and clean up of suite.

  • Ability to stand and walk for entire length of shift, including walking up and down stairs and lifting as the work duties demand.

  • Variable temperatures – required to move between hot, noisy conditions of kitchen and climate-controlled dining environment.

  • May be required to work in confined and/or narrow spaces.

Who We Are

Delaware North operates concessions and premium dining at Progressive Field since dating back to 1994. The 35,041-seat venue is home to Major League Baseball's Cleveland Guardians.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.