Job Information
Kaleidoscope Animations Senior Human Factors Engineer in Cincinnati, Ohio
*JOB SUMMARY* The Senior Human Factors Engineer (HFE) will independently manage early design research, and formative and summative research activities for external clients, and internal Kaleidoscope industrial designers, UX/UI designers for consumer, industrial and medical device products. Working cross-functionally across the Kaleidoscope organization, the Senior HFE will lead human factors activities that include activities planning, use-related risk management, design research, and formative and summative usability testing and reporting. The Senior Human Factors Engineer directly contributes to research efforts by participating on client core teams, leading, planning, authoring and executing research, and analyzing resultant data and recommendations leading to opportunities for product improvement, enhancement and innovation, The Senior HFE will have demonstrated, and in-depth knowledge of human factors design principles and usability testing methods, as well as a keen understanding of the product development process required for consumer and industrial products, as well as U.S. and EU health authorities requirements for design controls for medical device development. PRINCIPAL DUTIES & RESPONSIBILITIES 1. Customer Development (20%)
- With minimal supervision, manages customer expectations by delivering within expected budgets, timelines and project hours based on a project statements of work
- Manages and executes coordinated HFE/UE scheduling and technical requirements with internal core teams, overall, I/HF project schedules and customer expectations
- Ensures on-time delivery, accurate and high quality HFE/UE project deliverables for self, as well as other HFE/UE colleagues
- Keeps the Director of Human Factors and applicable managers/leads apprised of any potential foreseen project constraints and/or issues pertaining the on-time delivery and/or quality of project deliverables
- Identifies customer needs and proposes innovative solutions
- Assists in fostering positive business relationships with new and existing customers within target organization by delivering on-time, accurate and high-quality work product
2. Research Responsibilities (50%) a. Primary Research
- Leads in developing the authoring of usability plans and user needs specifications, hazard analyses, task analyses, use error and risk analyses, expert reviews, heuristic evaluations and usability verification and validation for client products (as applicable)
- Designs and executes studies and report observations and findings for usability studies at various stages of product development from early prototypes through formative and summative formal health authority-mandated requirements and guidance.
- Leads observational, ethnographic, surveys, in-person and remote, as an example, research as needed to uncover unmet needs
- Collaborates in project core and brainstorming teams
- Manages client feedback process including analyzing, summarizing, and reporting data for the company
- Synthesizes and assembles relevant information into an appropriate format for the project (e.g., Excel, PowerPoint) b. Secondary Research
- Conducts secondary research to become knowledgeable about relevant category, product or company to inform SOW development, project deliverables and project team efforts prior to project kickoff
- Proactively searches for articles, studies, journals, etc. to assist with development of client deliverables
3. Development & Execution of Human Factors Program (20%)
Drives patient-focused product innovation by supporting the development of HFE processes within the o