Robert Half Customer Service Representative in Chicago, Illinois
Candidates who love providing excellent customer experiences will be interested in Robert Half's new Customer Service Representative position. Patient, articulate, and highly-skilled candidates are being sought to support a financial services company in Chicago's Loop. Candidates will be expected to patiently walk applicants through registration processes over the phone, all the while providing stellar customer service. This 2 month contract role will meet onsite Monday - Friday and will be starting in early August. Apply today!
Your responsibilities in this role
Give exceptional customer service in a timely fashion
Receive and place telephone calls
-Assist callers with any questions or concerns patiently and professionally
Field and send written business correspondence
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Excellent customer service and office administrative skills
Microsoft Office knowledge required
Critical thinking, problem solving, ability to work independently
Positive attitude and an engaging businesslike approach
No stranger to performing extensive research to resolve complex customer inquiries
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Excellent written, verbal and social communication skills highly desired
Ability to use multiple computer systems, applications, and utilize search tools to find information
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
- Robert Half Jobs