Athletico Assistant Office Coordinator on Harrison St. in Chicago, Illinois
Greater Purpose and Core Values
Athletico empowers people, inspires hope and transforms lives. This is accomplished through
demonstrating our core values of one team, understanding our business, recognition, people-focus,
accountability, continuous innovation and trust & integrity.
The Assistant Office Coordinator will serve as a liaison between Athletico and its patients. The Assistant Office Coordinator will facilitate communication with patients, clinicians, physicians, insurance companies, work comp adjusters, billing department, and the corporate office. The Assistant Office Coordinator offers administrative service to insure that patients receive the utmost care and consideration.
Essential Duties and Responsibilities:
Under the direct supervision of the Facility Manager, the Office Coordinator is responsible for:
The ability to train staff on the administrative duties of the clinic
The ability to multi task and work in a fast paced environment
The ability to display compassion with patients
The ability to communicate well in a professional setting
The ability to support the Office Coordinator to share daily function responsibilities and communicating any questions, changes or updates
Scheduling and registration of patients
Serving as the liaison between insurance companies, patients, clinical staff and the billing center
Collecting co-payments, self-pay and durable medical equipment payments
Performing administrative duties/special projects assigned
Obtaining pre-approval and scheduling Function Capacity Evaluations and verify insurance
Education and Experience: The requirements listed below are representative of the knowledge, skill, and/or ability required.
Minimum of a high school diploma required
Customer service skills
Proficient with Microsoft Office and Outlook
Knowledge of healthcare insurance coverage preferred
Prior medical experience preferred
Essential Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Patient/Client Satisfaction: Providing care/service that exceeds expectations
Accountability: Accepting responsibility for my action, decisions, and behaviors
Continuous Improvement: Developing personally and professionally
Teamwork: Collaborating to achieve a common goal
- Ability to read, write and speak English proficiently
Physical Demands: The physical demands describe here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus
While performing the duties of this job, the employee is regularly required to talk and hear
Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)
Frequently required to stand, walk, sit, use hands to feel, and reach with hand and arms
Occasionally lift and/or move up to 20-25 pounds
Fine hand manipulation (keyboarding)
Travel may be required to existing or new Athletico locations or corporate onsite meetings
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually low
Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Metropolitan Area: Chicago IL
External Company URL: http://www.athletico.com/
Requisition ID: 2021-15994
Street: 1611 W. Harrison Street