Job Information

Accenture Order Management Senior Manager in Charlotte, North Carolina

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 742,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at .

In Strategy & Consulting we work with C-suite executives, leaders and boards of the world’s leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. Our deep industry and functional expertise is supported by proprietary assets and solutions that help organizations transform faster and become more resilient. Underpinned by technology, data, analytics, AI, change management, talent and sustainability capabilities, our Strategy & Consulting services help architect and accelerate all aspects of an organization’s total enterprise reinvention.

Job Description

As the Order Management (OMS) Senior Consulting Manager, you will play a crucial role in leading our consulting team and driving excellence in order management practices for our clients. You will be responsible to provide strategic guidance, manage client engagements, and deliver solutions that unlock Omnichannel capabilities for our clients.


  • Lead and mentor a team of order management consultants, providing guidance, support, and professional development opportunities.

  • Collaborate with clients to understand their business requirements, challenges, and objectives

  • Develop and Industry leading OMS solutions to optimize unlock and optimize Omnichannel capabilities, streamline business processes, drive customer experience improvements and improve overall operational efficiency.

  • Develop comprehensive roadmap to enable Direct to Consumer, Omnichannel capabilities like BOPIS, Curb Side Pickup, Ship from Store, Last mile fulfillment capabilities for our clients in Retail, Consumer Goods, Manufacturing or High-Tech Industries

  • Define Omnichannel KPI’s and metrics, strategies to measure and optimize them for our clients

  • Conduct thorough assessments of clients' existing Omnichannel, order management systems and processes, identify areas for improvement, and recommend actionable strategies.

  • Oversee the implementation of order management solutions, ensuring alignment with client goals, timelines, and budget constraints.

  • Stay updated on industry trends, best practices, and emerging technologies in order management and leverage this knowledge to enhance our consulting offerings


  • Bachelor's degree in Business Administration, Supply Chain Management, or a related field


  • 10+ years of experience in order management, Supply Chain, eCommerce consulting or a similar role, with a proven track record of successfully leading client engagements and delivering measurable results.

  • In-depth knowledge of order management leading practices, processes, and systems, including 3+ full lifecycle implementations on one of the following OMS platforms – Sterling Commerce, Manhattan Active Omni, Fluent Commerce or Blue Yonder Luminate Commerce

  • Strong leadership and team management skills, with the ability to inspire and motivate team members to achieve their full potential.

  • Excellent communication and interpersonal skills, with the ability to build rapport with clients, understand their needs, and effectively convey complex concepts.

  • Analytical mindset with the ability to analyze data, identify trends, and develop actionable insights and recommendations.

  • Proven project management skills, including the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here. (

Role Location Annual Salary Range

California $131,100 to $336,900

Colorado $131,100 to $291,100

New York $121,400 to $336,900

Washington $139,600 to $309,900

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement ( .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email ( or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.