Job Information
Bank of America Markets Support Analyst – Equity Derivatives Settlements in Charlotte, North Carolina
Markets Support Analyst – Equity Derivatives Settlements
Charlotte, North Carolina
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for providing operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business through the lifecycle of a trade. Key responsibilities include handling trading and operational activities before deadlines, maintaining internal systems and providing operational support to internal partners. Job expectations include maintaining a high degree of accuracy with customers and data to ensure compliance with regulations and policies.
Responsibilities:
Performs set-up and maintenance of core data across client, account, instrument, and agreement data, and oversees data quality within key data platforms
Ensures transactions are completed in an accurate and timely manner
Provides operational support for one or more activities within the lifecycle of a trade, including trade processing, trade settlement, accounting and reconciliation, lifecycle events, and collateral management
Conducts daily monitoring of client trading activity across multiple markets, servicing clients' needs
Completes accurate, timely clearing and settlement of trades with internal and external counterparties, including reconciliation management and governance of trade fails and breaks
Performs tasks accurately during high volume periods in a team environment
Identifies and flags potential risks in a timely manner
You will be working with colleagues across various global locations, such as Hong Kong, Singapore, London or New York providing the opportunity to create solid relationships with these locations.
You will provide technical and support in an industry leading Derivatives support function for one or more Derivatives product areas.
Providing excellent client service to our priority clients to agree cash flows, providing all round client service to our global business
Investigating and resolving pre and post cash settlement discrepancies and non-receipts. Undertaking cash reconciliations
Reporting on and clearing cash breaks. Analyzing and resolving a wide variety of derivatives operations problems
Liaising with London, Hong Kong, Singapore and New York Trade Support to resolve and call out risk and break issues
Adding value though implementation of improvements to the system infrastructure and control environment by taking part in project and ad-hoc testing
Preforming root cause analysis, communicating updates and critical issue to senior management and making constant effort to improve client service and efficiency.
Required Skills:
• Excellent communication and negotiation skills
• Ability to build relationships across all levels of seniority and with internal and external clients
• Excellent numeracy and analytical skills including data reconciliation and interpretation. Good level of competence in Excel and Outlook
• Excellent organizational skills with the ability to prioritize and multi-task in a high-energy environment and to learn and develop in a fast paced, high volume environment
• A keen problem solver and a thirst for process improvement combined with excellent attention to detail and accuracy
Desired Skills:
• Derivative and Custom Service Experience is desirable
Skills:
Collaboration
Customer and Client Focus
Oral Communications
Prioritization
Active Listening
Adaptability
Business Acumen
Client Management
Data Collection and Entry
Shift:
1st shift (United States of America)
Hours Per Week:
40
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This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
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