Job Information

Jockey International, Inc. Key Holder/Sales Lead at Jockey - Chandler, AZ (Flexible schedule!) in Chandler, Arizona


Founded in 1876, Jockey International, Inc. is a privately held, family owned company. Started by Rev. Samuel T. Cooper as a sock company to serve lumberjacks of the day, the company has expanded into one of the most well-known apparel brands around the world. Today, Jockey products are sold in more than 145 countries. Jockey is committed to quality and innovation, and the passionate pursuit to satisfy the human need for comfort continues to be the company’s hallmark. Visit to experience the quality and craftsmanship of the Original American Underwear brand.

What We Stand For:

Jockey’s culture reflects the values of our leadership. Success is achieved through hard work, mutual respect, and offering consumers products with striking quality and style from a brand they trust. Jockey associates and Jockey products are the genuine article. Retail is where the Jockey Lifestyle Brand meets the community.

Our Philosophy:

We believe that Extraordinary Service comes from the Heart and is delivered by Extraordinary Individuals!

The Key Holder/Sales Lead Opportunity:

Be a part of our Jockey team in our store as a Key Holder/Sales Lead! This role is an important part of our team, providing great customer service to our loyal customers.

Apply now to work at Jockey for amazing career opportunities, with a quality brand, great benefits, bonus potential AND fantastic employee discounts. As a Key Holder/Sales Lead, you'll provide excellent customer service following our service principles, focusing on the achievement of store goals and maximizing sales. Key Holders/Sales Leads typically work 20+ hours per week.

Job Functions:

  • Provide a warm, sincere greeting to all customers, including current promotional message

  • Engage all customers to identify their needs and utilize product knowledge to offer solutions and meet their needs.

  • Assist in driving all aspects of store level sales and profitability.

  • Perform store opening and closing procedures in accordance with Jockey policies.

  • Act as Manager On Duty in the absence of Store Management.

  • In direct partnership with Store Manager, provide Sales Associates with appropriate feedback and coaching while MOD.

  • Perform various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money.

  • Assist with merchandising (stock, markdowns, visuals) of product in the store, in adherence to established visual standards.

  • Protect the security of cash, inventory and other company assets according to policies and procedures.

  • Promote awareness and excitement in an effort to grow JockeyRewards® membership.

  • Ensure adherence to all Jockey policies and procedures.

  • Establish positive working relationships with co-workers, assuring high productivity and accomplishing shared goals.

  • Maintain a safe and clean work environment.

Candidate Qualifications:

  • High school diploma or equivalent.

  • Must be 18 years of age or older.

  • Minimum of one year of retail or customer service experience with a proven ability to demonstrate a passion for extraordinary customer service and sales.

  • Excellent interpersonal and verbal communication skills.

  • Ability to move 25 pounds.

  • Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolong standing, twisting, stooping, squatting, and ascending/descending ladder to stock and merchandise store.

  • Ability to work with/around cleaning chemicals.