CASY-MSCCN Jobs

Description

We are seeking a Receptionist to join our team in the Healthcare/Spa industry. Based in CEDAR RAPIDS, Iowa, the role will involve interacting with clients and team members, managing administrative tasks, and ensuring a smooth operation of the workplace. This position offers a short-term contract employment opportunity.

Responsibilities

• Serve as the first point of contact for clients, demonstrating a calm and professional demeanor at all times.

• Handle the check-in and check-out process for clients, ensuring all necessary paperwork is complete and up to date.

• Manage customer inquiries and complaints effectively, maintaining a high level of customer service.

• Regularly update and maintain accurate client records.

• Assist in maintaining the cleanliness and organization of the workplace, including managing laundry duties.

• Answer phone calls professionally, providing information and assistance as required.

• Assist therapists in preparing rooms for the next client when necessary.

• Contribute to a team-oriented work atmosphere, taking initiative to complete tasks as they arise.

• Facilitate the sale of products, answering any client questions about products without making specific recommendations for massage therapy products.

• Utilize various software such as Microsoft Excel, Microsoft Outlook, Microsoft Word for data entry and scheduling appointments.

Requirements • Proficient in answering multi-line phone systems, directing calls to appropriate departments and handling queries

• Excellent customer service skills, with the ability to handle inquiries and complaints in a professional manner

• Competent in data entry tasks, ensuring accuracy and attention to detail

• Skilled in email correspondence, with the ability to draft and send professional emails

• Strong interpersonal skills, with the ability to interact with patients, their families, and medical professionals

• Proficient in Microsoft Excel, Microsoft Outlook, and Microsoft Word for various administrative tasks

• Experience in organizing files, ensuring easy access and retrieval of information

• Ability to schedule appointments effectively, ensuring optimal time management

• Must be able to maintain confidentiality of sensitive information

• Ability to work in a fast-paced environment and manage multiple tasks simultaneously

• Experience in a healthcare or NHS setting is desirable but not mandatory.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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