Thermo Fisher Scientific Biosciences Account Manager, Inside Sales in Carlsbad, California
As part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals. At our core we are scientists and our purpose is to enable our customers to fulfill their scientific purpose. This mission if fueled by our innovative sales teams!
How will you make an impact?
This is an account manager sales position covering a portfolio of products in the cell biology, molecular biology, protein and imaging areas that requires the development of sales and technical aptitude. The candidate will be provided the opportunity to learn and develop skills vital to perform all job duties.
This position is crafted to promote the development of the successful candidate who has achieved the academic requirements, may have practical lab experience and has demonstrated a sales aptitude applicable to the position, but may lack sales experience in our industry.
What will you do?
PLAN PERFORMANCE & SALES SKILLS: Consistently achieve or exceed the territory sales plan by maintaining existing business, developing incremental business in existing accounts, and conducting cold calls to develop new accounts.
Demonstrate use of selling skills via phone or in person, such as making good opening statements, connecting with the customer, building relationships, asking open-ended and high gain questions to determine needs.
ACCOUNT MANAGEMENT & COMMUNICATION: Use Strategic Selling techniques within assigned accounts at all levels of the organization which influence purchasing decisions. Develop, write, and execute a business plan for managing assigned territory annually, updated quarterly. Provide solutions using our products & crafting a value proposition to close the deal!
Develop presentations and customer proposals with assistance of support teams. Host & assist customer facing meetings & events (i.e. vendor shows, seminars etc.); be able to travel at a minimum quarterly.
Maintain and increase current customer database through Thermo Fisher’s customer relations management (CRM) software (Salesforce). Use system completely to fulfill management expectations for recording and utilizing customer and sales information. Utilize data sources to analyze and capitalize on territory opportunities with the greatest value.
Communicate key competitive activities, trends, and changing customer development plans and priorities, to include emerging customers. Communicate account objectives and action plans to management via weekly calls, reports & other communication vehicles.
SALES TRAINING: Participate in programs as presented by the company to develop appropriate selling skills consistent with the Thermo Fisher philosophy, policies and procedures. Overnight travel may be required for these trainings & meetings.
PRODUCT KNOWLEDGE & TECHNICAL COMPREHENSION: Understand and use product features, benefits and applications to successfully promote and complete the sale of products and services. Serve as a driver of business development at assigned customer call points to penetrate and grow current and new business.
Provide product and other relevant information to customers via daily phone and email contact and quarterly field visits for all aspects of Thermo Fisher Scientific's business to generate sales.
How will you get here?
- Minimum Education Required: Bachelor’s Degree in Biology, Molecular Biology, Biochemistry or related field. Master's degree a plus.
Molecular or Cell Biology wet lab experience preferred
Selling and/or customer contact experience desired
Computer skills in MS Word, Excel, Outlook, PowerPoint, or like programs required
Knowledge, Skills, Abilities
Must possess strong interpersonal, verbal & written communication & presentation skills.
Able to work with ease both independently and collaboratively.
Demonstrate a positive demeanor and desire to succeed with a consistent record of establishing goals and achieving results
Must possess the organizational skills to multi-task & work in a highly matrixed environment.
Exhibit a high degree of flexibility to adapt in a constantly evolving environment
Overnight travel may be required for customer visits, trainings & meetings.
Requires proof of Covid-19 vaccination & may require Covid 19 testing at clients discretion
Demonstrate the 4i values of Thermo Fisher Scientific – Integrity, Intensity, Innovation, and Involvement
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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