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ACV Auctions Manager, Business Development Representative in Buffalo, New York

At ACV Auctions, you have an opportunity to join one of the fastest growing and dynamic technology companies in the Northeast. ACV is taking the world of physical auctions for the transacting of used cars through digital transformation through its data-driven online marketplace. The used car market is more than twice the size of the new car market with a $180B TAM in the US alone. With a workforce of 1,500 employees across the country, ACV has created a fast-paced and dynamic work environment. The company has raised over $350M of capital at a recent valuation of over $1.5B, and offers the opportunity to help build a large global technology business.

Who we are looking for:

ACV Auctions is looking to add a BDR Manager to lead our Business Development team! This person will report to the Director of Marketing and is responsible for leading a team of Business Development Reps. The primary focus is to drive new customer acquisition for ACV and partner with account management for clean hand-offs that will lead to improved customer retention.

What you will do:

  • Manage Business Development Reps, be responsible for their performance management and hiring and onboarding of the team members within that department.

  • Partner with the Account Management function to insure healthy customer retention rates.

  • Instill a customer retention mindset with the BDR team that begins with customer vetting and qualification.

  • Maintain and expand customer base by counseling BDR’s in cold calling and delivering the ACV message to new prospective customers.

  • Lead sales team through communication of performance expectations, providing direct support as needed to sales staff through participation in sit-in’s or related activities, coaching sales staff to enhance their effectiveness, and holding them accountable for results and related KPI’s.

  • Conduct monthly reviews.

  • Use Salesforce and other internal resources to effectively manage and document activities & opportunities.

  • Work cross-functionally with all depts. including Marketing, Operations, Finance and Field Sales

  • Support team in meeting or exceeding monthly KPIs.

  • Meet or exceed assigned personal KPIs.

What you will need:

  • A minimum of three (3) years of proven management experience

  • 4-year degree (preferred)

  • Proven ability to achieve sales quotas

  • Strong understanding of customer and market dynamics and requirements

  • Excellent communication, persuasion, and negotiation skills

  • Able to operate independently

What we will offer:

  • Competitive salary and benefits

  • Upbeat innovative culture

  • Professional training opportunities

  • Flexible schedules

    At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

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