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Expeditors Ocean Agent (FCL & LCL) in București, Romania

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ professionals in a worldwide network of over 300 locations across six continents. 

“We’re not in the shipping business; we’re in the information business” - Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

We are looking for an Ocean Agent (FCL & LCL) to join our Ocean Team based in BUH (Bucharest) office.

Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the Ocean Department.

KEY RESPONSIBILITIES:

  • Ensure smooth and timely freight process flow

  • Ensure accurate and timely data entry into our operational system

  • Track and Trace Ocean Files

  • Use Global Ocean Wok Flow Monitor on a daily basis and other reports and tools as available

  • Ensure documents are timely sent to customer or broker for customs purposes.

  • Ensure accurate and timely client and vendors billing.

  • Interact with our customers in arranging their international shipments, meeting customer service standards.

  • Contribute to maintain good relationships with suppliers (Shipping lines, trucking companies and others involved).

  • Meet compliance at all times to regulations internal and external in accordance with government regulations.

  • Understand department process flow, and looking for best practices to improve operational efficiency and productivity

  • Ensure all customers standard operating procedures in place and updated in customer SOP.

  • Meet KPI standards in accordance with the Company’s procedures   

  • Overseas communications, timely responses to emails and requests (internal and external)

  • Situations escalation to Management, when necessary

  • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. 

  • Attend training classes when required. Complete mandatory training when required.

  • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. 

  • Adhere to the company’s 10 cultural attributes:  Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Knowledge:

  • Expeditors’ Company Policies and Procedures

  • Basic local regulatory knowledge for compliance (preferred)

  • Understanding of ocean documentation process, a plus

  • Hazardous Materials certification (preferred)

  • Understanding of Expeditors systems and procedures

  • Romanian Language (spoken & written)

     Skills:

  • Pro-active, strong organizational skills.

  • Good computer skills (Excel, Word)

  • Fluent in English

  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

     Behaviours:

  • Positive and willing to help attitude

  • 6 months to 1-year related experience and/or training; or equivalent combination of education and experience.

  • Understanding of ocean documentation process 

  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

  •  Pro-active, strong organizational skills.

  •  Good computer skills (Excel, Word).

  •  Hazardous Materials certification (preferred - if not, willing to learn).

Expeditors offers excellent benefits:

  • Private Medical Insurance

  • Meal Tickets

  • Life Insurance

  • Training and Personnel Development Programm

  •  Free shuttle Service from / to Aviatorilor Metro Station

  • Attractive Income Package

  • Position is Based on Bucharest, Romania (Willbrook Platinum Center)

  • Work from Home (Hibryd) - as per Global Corporate Policy

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