Job Information

Institute for Community Living, Inc. Unit Counselor-49532817 in Brooklyn, New York


NOTE: All applicants must comply with ICL”s vaccination policy. Individuals selected for employment cannot begin working until they provide verification that they are fully vaccinated against COVID-19 (with an FDA-authorized vaccine).


The Unit Counselor performs a wide variety of tasks related to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing, safety, security, and support of residents. The Unit Counselor interacts directly with the residents and assures that all areas of the facility are clean and functioning as required.

ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.)

  • Participate in or conduct orientation for new residents.

  • Responsible for helping to meet the program needs of residents and developing the spirit, values and culture of the Neighborhoods.

  • Responsible for all communication to residents regarding program processes and activities.

  • Participate in planned interventions with residents as directed, including the use of Motivational Interviewing.

  • Provide social support to residents, including verbal assistance to help residents to help themselves with regard to day-to-day life in the residence.

  • Provide residents on both a group and an individual basis with transportation for housing placement, service appointments, recreational, or other service plan related purposes as appropriate.

  • Assists with meal-related activities such as warming-up food as required, serving it and performing clean-up activities.

  • Document neighborhood activities and interactions with residents as directed.

  • Participate in crisis intervention activities as needed.

  • Participate in management and supervision meetings.

  • Participate in required trainings.

  • Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy.

  • Comply and promote compliance with all applicable laws, regulations and agency policies helping to strengthen and maintain an ethical organizational culture.

  • Conduct hourly rounds of the facility to check in on all residents

  • Report to work on time and as scheduled or mandated.

  • Perform other job-related duties as assigned.


  • Effective problem-solving skills

  • Ability to communicate effectively with staff, residents, families, and the public.

  • Ability to prepare accurate and timely documentation, reports and other written material as assigned

  • Effective interpersonal skills

  • Ability to serve as a role model to residents/consumers.

  • Ability to work with diverse individuals with due respect for and understanding of cultural differences

  • Ability to work collaboratively as a member of a team

  • Ability to make reasonable and sound evaluative judgments

  • Ability to use electronic equipment (computers, printers, etc.) effectively

  • Ability to effectively and efficiently respond to questions from persons served

  • Ability to facilitate a meeting

  • Ability to present information to persons served and other employees

  • Ability to maintain self-control in crisis situations

  • Ability to speak Spanish preferred

  • Ability to report for work as scheduled on a consistent basis


Education: High school diploma or equivalent

Experience: Some experience in a human services setting


  • Must obtain a food handlers certificate within 45 days of hire

  • Valid NYS Driver’s license preferred