Job Information

People's United Bank Lockbox Services Representative in BRIDGEPORT, Connecticut

Job Description:

5 Days per week, including Saturdays

40 Hours - 8:00 am - 5:00 pm

This position is responsible for the accurate and timely processing and keying of basic to moderately complex lockbox items for retail and/or commercial customers. In addition, this position assists with imaging and indexing.

II. Principal Responsibilities

Provides transactional processing support for respective product(s). Utilizes appropriate technology and systems to balance and prepare payments. Sorts, prepares, processes, deposits and balances daily lockbox transactions in accordance with specific requirements of applicable product area.

Keys information related to client products. Responds to inquiries and requests from internal and external customers.

Collects information for specified reports, maintains files, processes documents, posts records, compiles basic statistical data, makes and checks routine calculations, corrects posting errors and completes forms.

Adheres to policies and procedures as well as established productivity and quality standards.

Recognizes and highlights potential problems and escalates to management

Provides backup coverage for team members and assists during high volume periods. Assists other areas with clerical or administrative tasks as needed. Assists in the training of team members.

Adheres to compliance procedures and internal/operational risk controls in accordance with any and all applicable regulatory standards, requirements, and policies.

Job Requirements:

High School diploma or equivalency required.

0-3 years relevant work experience.

Additional Job Requirements:

Ability to work with a team and share knowledge and skills.

Ability to develop and maintain cooperative working relationships with peers and management and contribute to a productive, results-oriented environment.

Proficiency in basic computer (keyboarding) and data entry skills required; ability to learn and use specific computer programs as needed.

(10 key data entry would be a plus)

Ability to operate standard industry and office equipment.

(Experience with mail opening equipment would be a plus)

Ability to communicate in a courteous and professional manner to correspond effectively with internal and external customers.

Basic mathematical skills are necessary.

Organizational skills, accuracy and attention to detail are required to perform tasks efficiently and meet deadlines.

Ability to be accountable for meeting or exceeding goals and standards.

Must be able to lift up to 30 lbs.

This is a production environment and requires flexibility related to scheduling, which may include additional nonscheduled hours, as well as, weekend and/or holiday hours to ensure critical deadlines are met.

Posting Title:

Lockbox Services Representative



Employment Type:

Full Time

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People's United Bank and its subsidiaries are equal opportunity and affirmative action employers EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status or any other legally protected status.