CVS Health Senior Digital Product Manager of Enterprise Initiatives in Boston, Massachusetts
The Senior Digital Product Manager - Enterprise Initiatives is tasked with creating a best-in-class consumer experience focused on identifying, prioritizing, shaping, complex enterprise initiatives in partnership with Digital Product Managers. At CVS, the digital team manages the websites, apps and messaging platforms that support each business segment, and this role must provide a digital-first perspective to help realize the business goals. Will require a person possessing a strategic Product Development mindset coupled with the flexibility and willingness to dive into tactical workflow as well. The Sr. Digital Product Manager for Enterprise Initiatives works on several product lines simultaneously at a somewhat “high level” verses “owning” any one product; thus the role is ideal for a person who thrives on variety and shifting priorities. Primary Responsibilities:• developing robust business cases• framing communications and justifying trade off decisions, • developing detailed roadmaps (tied to driving growth, improving health outcomes, improving the overall consumer experience, and/or reducing cost of service), • ensuring alignment with key business stakeholders (Marketing, Operations, Formulary, Pharmacy, and other Teams) • collaborating with digital functional teams (Product Managers, Release Train Engineers, Design and Product Owners) • translating customer and business needs into short term and long-term product direction (outcome roadmap) • prioritizing and aligning the efforts of agile product teams and epics/features associated with programs• influencing the flow of work through the program and into the program backlog• managing the initiative backlog across teams, pilots, and ROI • identifying dependencies among the varying digital teams as well as with external teams. • performing industry research, as necessary, to keep senior stakeholder and teams apprised of the competitive landscape as well as support feature development. • participating in SAFe Agile ceremonies where appropriate.• setting goals using measurable data points and is able to evaluate success of the initiative versus plan.
5 - 8+ years of Product Management / Product Development experience required
COVID-19 Vaccination Requirement
CVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.
If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 30 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 60 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.
If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 30 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.
• Flexibility to handle changing priorities• Maintain strong relationships across key stakeholders and constituents• Proven ability to deliver convincing business case recommendations to senior management • Excellent verbal and written communication skills for technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors)• Demonstrated collaborative style, with ability to lead and influence diverse teams • Experience in large Retail, Pharmacy, a plus• Familiarity with agile processes, such as scrum, Kanban, and/or the Scaled Agile Framework (SAFe)• Ability to influence and engage digital and business stakeholders• Creativity in creating paths forward to drive alignment in a diverse and expansive organization
Bachelor’s Degree in Business, Technology, Finance, Engineering, or related field required.
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
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