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IBM Resiliency Project Management in Boston, Massachusetts

Introduction

At IBM, our Project Managers excel by leading and coordinating a project team’s overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our clients and project teams succeed, we would love to meet you!

Your Role and Responsibilities

The Resiliency Project Manager is responsible for the development and maintenance of Disaster Recovery Plans (DRP) for IBM’s Strategic Outsourcing Customers. The disaster recovery plans must be viable and exercised demonstrating to management the organization's ability to continue data processing operations following a disruption of services. The Consultant is also responsible to lead the recovery effort in the event of an outage emergency.

Specific responsibilities include the following:

Plan Development:

  • Develop Disaster Recovery Plans to meet client’s defined and contracted DR objectives

  • Coordinate IBM delivery team efforts in the development of new DR plans

  • Coordinate 3 rd parties, as required, to meet DR plan requirements

  • Work with clients to ensure they understand the limitations and exclusions of their DR plans

  • Work with the IBM Account Teams to ensure they understand their DR responsibilities as they relate to their client

Exercise Execution:

  • Develop exercise objectives with client input

  • Schedule the DR exercise

  • Develop and publish the Pre-Exercise Report to outline exercise objectives and details

  • Develop the exercise timeline

  • Hold pre-exercise meetings with all delivery teams to ensure individual responsibilities and tasks are understood

  • Project manage the DR exercise including coordination of all delivery teams and tracking of the recovery timeline

  • Develop and publish the Post Exercise Report to document the results of the exercise

  • Develop the action plan to follow-up and close all outstanding actions from the exercise

Plan Maintenance:

  • On a regular basis (as outlined the client contract) review and maintain the existing DR plans

  • Ensure all action items from the previous exercise have been closed

  • Ensure all changes to the environment since the last exercise are incorporated into the DR Plan

  • Make suggestions for improvement of existing DR Plans to both the client and IBM Account Teams as appropriate

Outage Emergency:

  • Working in conjunction with the IBM Account Team, recover the assigned clients per contractual commitments

  • Handover the recovered environment to the IBM steady state delivery teams

  • Assist in the development of plans to return to the home environment

Position Qualifications:

  • Knowledge of and experience with Mainframe & distributed data or applications recovery in a DR test environment

  • At least 3 years experience in Disaster Recovery

  • Project Management methodology experience

  • Experience with Disaster Recovery Plan development

  • Exposure/Knowledge across multiple platforms, processes or architecture

  • DRI certification preferred

Personal Qualifications:

  • Excellent verbal and written communication skills

  • Ability to work with minimal supervision. Must be a self-starter, motivated to enhance and expand Disaster Recovery & Business Continuity skills

  • Ability to work effectively as part of a team and be able to guide and influence fellow team members through initiative and active participation

  • Excellent Customer interface skills

  • Ability to recognize and articulate Client issues/problems related to the Disaster Recovery process

  • Strong problem solving/decision making skills

Expectations on work hours:

There is an expectation that the candidate will have to provide support to DR exercises outside the normal work hours at IBM a few times a year. Exercises are conducted over several days and round the clock support is required by the team by covering 12 hour shifts. These 12 hour shifts may be during the day or night depending on scheduling for the exercise.

Required Technical and Professional Expertise

• Knowledge of and experience with Mainframe & distributed data or applications recovery in a DR test environment

• Project Management methodology experience

• Exposure/Knowledge across multiple platforms, processes or architecture

Preferred Technical and Professional Expertise

• DRI certification preferred

• Experience with Disaster Recovery Plan development

• Knowledge of MS Project

About Business Unit

At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

IBM intends this job to be performed entirely outside of Colorado.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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