Amazon Tech Writer II Fire TV 3P Products, Fire TV Partner Products in Berlin, Germany
We are seeking a Tech Writer to lead our documentation strategy for all Fire TV 3P products, working closely with component manufacturers, TV brands and TV manufacturers. The ideal candidate will drive the vision for this function with a clear roadmap that articulates the collaterals, white papers, data sheets and training materials required to drive a world class B2B experience for partners who are looking to use Fire TV.
This position requires superior communication skills and the ability to reach across teams to develop strong working relationships with the engineers who are writing content. The Technical Writer needs to operate with autonomy and discretion, demonstrating strong judgment both in how to engage with stakeholders and also in how to raise the editorial bar of the docs. This person keeps the partner experience top of mind when making decisions, and they work to design, optimize, and manage processes and workflows across stakeholders, handling high volumes of content. The Fire TV 3P team helps device makers to leverage Fire TV’s reference solutions with the TV and other experiences built-into the devices. To be successful in this role, you need to have experience in document rich technical content like technical user, installation or troubleshooting guides for embedded devices and be able to put yourself in the partner’s shoes and understand what the partner wants to achieve. The ideal candidate for this position will have demonstrated ability in collaborating with highly technical teams in a fast-paced environment, as well as demonstrated ability to edit and raise the bar on high-quality technical documentation.
Key job responsibilities
Manage simultaneous documentation projects, including building and running the workflows where you engage with the engineering stakeholders across the organization to raise the bar on and publish their content
Edit and deliver technically accurate documentation to help OEMs, ODMs and SoC vendors successfully adopt Fire TV products and services
Own the editorial bar for the entire documentation set, including the documentation architecture, editing and testing
Continuously gather information from Business Development, Product Management, Developer Marketing, and Tech Support to produce best practices and react to the needs of developers
We are open to hiring candidates to work out of one of the following locations:
Berlin, BE, DEU
Bachelor's Degree, Technical Writing, Computer Science, Learning Technology, or related field
Experience editing documentation for a developer audience
Experience working with hardware and consumer electronics products
Experience working directly with designers and technical subject matter experts
Experience using multiple documentation tools to write, format, manage, and publish high-quality content
Excellent written and verbal communication skills
Passion to thrive in a fast-paced, constantly changing environment.
A proactive and open-minded attitude to resolving problems and delivering results.
Experience with web technologies or embedded APIs
Experience editing for an international audience
Experience editing scenario-based documentation for partners
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