PRO Club Spa Concierge Supervisor in Bellevue, Washington
A beautiful career awaits you….
Help us uphold our exceptional reputation for being continually awarded “Best Eastside Spa.” As a member of our guest experience team, you are the face of the brand, a day maker, and the cornerstone of the guests’ entire experience from beginning to end.
As an integral role on our team, you have the power to create lasting experiences through exceptional customer service. The right candidates thrive in a fast-paced environment, are inspired and passionate about beauty and wellness, possess a genuine love of people, and enjoy the challenge of making each guest’s visit better than their last.
We are looking for Full-time Spa Front Desk Concierge Supervisors to be part of our team of service superstars. Schedule will be Thursday - Monday, Tuesday/Wednesday OFF Thursday 11:15am - 7:45pm Friday 11:15am - 7:45pmSaturday 11:15am - 7:45pmSunday 7:15am - 3:45 pmMonday 7:15am - 3:45 pm
BRING YOUR STYLE OF SERVICE As a successful member of our guest experience team, you bring the following skills and attributes:
You enjoy bringing smiles to other’s faces.
You are well-spoken and take pride in taking care of others
You aspire to provide an elevated customer service experience and create long-lasting memorable experiences.
You navigate customer experience industries with ease.
You pay attention to the details and love being busy.
You are able to multi-task and prioritize duties while maintaining a positive, professional manner with guests, fellow cast members, and spa management
You think on your feet and handle challenges like a PRO with a strong sense of urgency for resolution and improvement
WHAT YOU BRING TO THE TEAM
You pay attention to the details and love being busy, proactively looking for ways to help your team and provide an amazing experience for our guests.
Able to multi-task and prioritize duties while maintaining a professional demeanor with guests, fellow cast members, and spa management.
Your positive attitude shines through and you consistently demonstrate a strong oral and written communication skills with all guests and cast members in a courteous, friendly and professional manner.
You are at least 18 years old, with supervisory and customer service experience. Preferably spa or hospitality experience.
OUR COMMITMENT TO YOU
You bring joy to our guests, and you deserve to be treated well too. We are proud to offer our Spa Concierge team:
Top-tier compensation! ($21 - $23 an hour)
$250 sign on bonus!
Paid Vacation and Sick Time
Generous health and wellness benefits with Medical/Dental/Vision insurance and in-house wellness program
401(K) with a company match
Complimentary club membership to all PRO Club facilities (with an additional membership for a family member or friend!),
Discounted merchandise, group fitness classes, personal training, spa products & services, and much more
Growth opportunities for advancement
Please visit us at https://www.proclub.com/careers to learn more.PRO Club is an Equal Opportunity Employer