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Labcorp Site Init Kit Inv Snr Associate in Bangalore, India

Job Overview:

Essential Job Duties:

 Be a Subject Matter Expert (SME) in all areas of Site Initiation & Kit Inventory Center

(SIKIC).

Performs main functions of Site Initiation Center as needed, which includes but not limited to:

 Organizes and prioritizes investigator lists to meet startup timeframes;

 Loads and modifies the database with the method of report delivery, defines and loads alert

faxing, as well as defines the phone alert messages as defined in the SOW;

 Performs quality check on database loading;

 Compare the investigator list against the database, determine existing distribution codes and

loads the investigator information into the database;

 Confirm information with investigator site by sending the loaded information to the site via fax

(z letter);

 Resolve any discrepancies noted by the investigator site on returned faxes;

 Research and resolved courier reports of incorrect site addresses;

 Loads shipping documents and courier for each investigator.

 Performs main functions of Kit Inventory Center as needed, which includes but not limited to:

 Define and maintain the Kit Material Supply (KMS) system at project level according to

Statement of Work (SOW) and/or at site level as necessary;

 Enter the work orders into the database, after reviewing any project specific limitations or

requirements;

 Adjust inventory of collection kits as reported by sites or due to project modifications;

 Troubleshoot, resolve and inform PM of any complex kit supply issues;

 Assists Investigator sites with researching resupply of collection kits and materials;

 Review and research incoming orders from Investigator Support Team;

 Adjust or customize the KMS system as needed to meet the needs of the investigator sites;

 Assisting Technical Administrator (TA) with complex baggie kit instructions and other

database issues.

Supports management of SIKIC by:

 Distributing and assigning tasks evenly to SIKIC member on daily basis;

 Reviews and feedbacks on Work Instructions (WI);

 Assists in defining and implementing new procedures;

 Assists in creating and updating work instructions as needed;

 Assists in investigating and resolving CAIR’s and reportable issues;

 Assists in Process Excellence projects to reduce kit supply issues;

 Assists in training, mentoring new staff members and helps the management to monitor

workload.

 Acts as liaison within Site Support Services team and between SIKIC and PM, KP&S, IT etc.

and may need to represent SIKIC in interdepartmental meetings and discussions.

 Effective and timely adherence to management communications, meetings, and Standard

Operating Procedures (SOP).

 Assists and supports management in the implementation of global processes and procedures.

 Tracks and reports metrics as determined by management in the agreed timelines.

 Document all service failures, resolve, and escalate to management when appropriate

resolution is incomplete.

 Other duties as assigned by management

Education/Qualifications:

Bachelor’s Degree

Experience:

3 year in a relevant industry.

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