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o things in common. <a href="https://www.careers.philips.com/global/en/our-culture" target="_blank">An unwavering sense of purpose</a> and a relentless de

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Philips IT Platform Analyst in Bangalore, India

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

Position Description:

  • Accountable that the technical solution designs meet the functional requirements specified by the Business Analyst.

  • Accountable that technical solution design meets platform architecture guidelines. Provide feedback to architecture community on architecture and design.

  • Accountable that deliverables meet requirements w.r.t. reliability, availability, performance, and security & compliance.

  • Approves the content of the release prior to UAT and manages interrelation aspects with other applications.

  • Supports development team in performing build automation and configuration management.

  • Supports the Delivery Manager in timely provision of technical environments.

  • Supports Business Analyst, Project Manager and Delivery Manager on managing, tracking, and forecasting of solution development.

  • Provide guidance to development team in performing configuration management, build automation and continuous integration.

  • Supports the Delivery / Service manager in DevOps.

  • Supports Delivery Manager & IT BP during the pre LPC phase in evaluating the solution feasibility and high-level estimation.

  • Supports the Delivery Manager in validating estimations provided by partners, and timely provision of technical environments.

  • Coaches technical leads and developers.

  • Provides escalation support to the partners for complex issues.

  • Promptly escalate issues, which affect product delivery and quality that are beyond scope of influence.

  • Contributes to overall scrum team goals and objectives.

  • Responsible to validate test strategy and plan, test cases, automation, regression and test execution.

  • Responsible for Software Quality, Compliance & Regulatory aspects of the solution.

  • Ensure seamless business operations support (third line) when needed.

Position Requirements:

  • Masters at least one application area or platform (SFDC Service Cloud or ServiceMax) and the integration aspects with other platforms, including solid understanding of architecture.

  • Prefer minimum 10 years of IT experience, including Agile.

  • 4 years of minimum experience in SFDC (Salesforce) Service Cloud required.

  • One full cycle implementation in ServiceMax , required.

  • Experienced with coaching technical leads and developers, including estimating software development in Agile.

  • Acts independently to determine methods and procedures on new or special assignments. May supervise the activities of others.

  • Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Creates formal networks involving coordination among groups.

  • Travel: Up to 25% global travel will be needed

How we work at Philips

Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.

Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:

We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.

We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.

We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

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