Job Information

IBM Automation Process Consultant in Bangalore, India


As a Strategy Consultant at IBM, you will help reinvent businesses and industries by developing and utilizing specialized knowledge of industry-specific and cross-industry competitive strategies. You'll manage complex components of an engagement, working closely with clients and their customers to understand their pain points. Your strategic recommendations will drive change in a digitally-enabled era and give you the opportunity to collaborate with highly talented IBMers. Are you ready?

Your Role and Responsibilities

As an Automation Process Consultant, you will be responsible for partnering with clients and internal stakeholders on the creation of value-based automation and process transformation solutions.

Moderate and facilitate resolution of technical bottlenecks, establish project momentum throughout all partners including end users, SMEs as well as management in both business and/or operations

  • Responsible for the design, analysis (customer, financial, operational) and presentation of data by gathering facts (through primary and secondary research, structured and unstructured interviews, surveys, etc.)

  • Apply knowledge of consulting methodologies, key technologies, engagement support tools and demonstrate strong knowledge of their competency area and/or industry.

  • Engage with the customer in enabling outsourcing, transition of existing processes, drive business value through automated processes from a technical perspective

  • Prioritize requirements, charge CR's to customer and prioritize bugs for a successful go live

  • Actively participate in technical reviews in all phases of the development lifecycle, act as an individual contributor & collaborator.

  • Conduct technical agile ceremonies

  • Support continuous improvement by investigating alternatives and technologies as required

  • Handle all Technical compliance and certifications

  • Drive Continuous improvement and quality initiatives across processes.

If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.

Required Technical and Professional Expertise

  • 8-10 years of proven successful experience in business development, partner and customer success roles

  • Hands-on domain expertise in one or more of Financial Services, Telecom, Manufacturing, Retail and e-Commerce domains

  • Consultative nature, skills and demonstrable client facing experience are required

  • Exceptional communication skills and a consultative approach in addressing client needs

  • Comfortable navigating complex enterprise policies and organizations

  • Resourceful, creative and able to find innovative ways to achieve results

  • Detail oriented and highly skilled in staying focused amid complex situations

  • Good working knowledge and understanding of a variety of automation and business process management solutions, vendors, capabilities, features, and functionalities. (e.g. IBM BPM, BluePrism, UiPath, Automation Anywhere, IPcenter, Pega Systems, Nice Systems, etc.)

  • Experience developing responses to Automation RFI/RFP

  • Experience creating and demonstrating POCs to clients

Preferred Technical and Professional Expertise

  • Strategic thought leadership in crafting future state delivery and strategies for attaining them

  • Understands future employee, industry and Finance and Administration trends and applies this understanding to develop solutions to build opportunities

  • You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies

  • Ambitious individual who can work under their own direction towards agreed targets/goals.

  • Intuitive individual with an ability to manage change and proven time management

  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

  • Maintain technical knowledge by attending educational workshops, reviewing publications

About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBMWhat matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.