Job Information

OneMain Financial Compliance Operations Manager in Baltimore, Maryland

The compliance operations support manager will lead a collaborative team that supports teams across the compliance department with a focus on the Regulatory Core Compliance team and Chief Compliance Officer. This role will also be responsible for managing some key compliance programs, such as compliance reporting for Sr. Management and Board, OFAC screening program, Compliance Issue Management program, manage all Critical Compliance Requirements (state & federal) in Archer, etc.


  • Handle overall Compliance Operational Support for the Compliance Department including support for the Chief Compliance Officer

  • Manage Compliance Reporting with includes taking information from various sources and distilling it down to a presentable presentation which includes quarterly Compliance Board reporting (requires engagement with Senior/Executive Management).

  • Manage a current team of two

  • Gather and assess data for analytics and trending purposes

  • Root cause analysis

  • Manage the Compliance Issues Management process via Archer and interface with enterprise issues management team

  • Manage the OFAC Screening Program for the company

  • Manage appeals process for Branch Network on potential Do Not Call (DNC) violations

  • Oversight of the Legal & Compliance Branch Support function (intake of legal & compliance questions from branch team members)

  • Collaboration with other business units and Legal

  • Manage all Critical Compliance Requirements (state & federal) in Archer

  • Support the compliance team in various level from reporting, coordination of information, special projects, etc.

  • Assist with Compliance Town Halls, group functions, and other types of team building efforts


  • Minimum of five (5) years of compliance or risk management operations and support role related experience

  • Exceptional analytical and data management skills

  • Leadership/management skills

  • Ability to solve problems and offer solutions and then influence without authority and drive results

  • Strong research skills and advanced skills in Microsoft Word, Excel, PowerPoint, Outlook and on-line research systems and Archer experience preferred

  • Strong knowledge of Consumer state and federal regulatory requirements (preferably related to financial industries)

  • Experience in developing and implementing compliance programs

  • Ability to work collaboratively with the business they support

  • Excellent project management skills

  • Strong communication skills (written and verbal)

  • Ability to make sound decisions

  • Ability to multi-task and complete projects timely

  • Self-starter and organized

  • Ability to work in partnership with others and in a team environment

  • Able to work independently with minimum supervision and guidance

Preferred Qualifications

  • Related certification such as CCEP

Education Level

Bachelor's Degree (Advanced degrees, licenses, certifications as plus)



About us

OneMain Financial is the country’s largest lending-exclusive financial company, proudly serving millions of customers with safe, affordable and transparent installment loans. Our customers turn to us every day—online and at 1,500 branches in 44 states—to help them take control and improve their financial lives with solutions for debt consolidation, medical expenses, household bills, home improvements and auto purchases. Our talented and dedicated team members constantly look for responsible ways to serve our customers when, where and how they want. It’s all about doing the right thing—a mission that hasn’t changed for more than 100 years.


Because we want our team members to bring us their very best every day, we believe they deserve the right opportunities and benefits. That’s why we packed our comprehensive benefits package for full- and some part-timers with:

  • Health and wellbeing options for team members and their dependents

  • Up to 4% matching 401(k)

  • Tuition reimbursement

  • Continuing education

  • Bonus eligibility

  • Paid time off

  • Paid volunteer time

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.