Job Information

Aston Carter Trademark Intake (Work From Home Until January, Must Live Within 25 Miles Of Austin in Austin, Texas


• Assist Customers with inquiries via telephone and email regarding government application requirements and order status. • Proficiently utilize customer support tools, systems and procedures to provide accurate, authoritative and timely support solutions that exceed Customer expectations. • Consistently demonstrate the ability to effectively handle difficult calls and emails. • Prepare trademark documents ordered by LegalZoom customers. • Utilize Customer feedback and prior occurrences to identify opportunities to continuously improve the Customers’ experience and drive efficiency in the delivery of world-class customer support. • Ensure operational and technical issues are communicated to management team. • Support operations by cross-training on related jobs. • Take direction from Leads, Assistant Managers and/or Managers as required.


Data Entry, Data Entry Specialist, Customer Service Representative, customer service, Detail Oriented, Proof Reading

Top Skills Details:

Data Entry,Data Entry Specialist,Customer Service Representative,customer service,Detail Oriented,Proof Reading

Additional Skills & Qualifications:

Qualifications: • Exceptional written and verbal communication skills. • Detail-oriented and results-driven. • Ability to work with goals and quotas and excel in a high-pressure, fast-paced environment. • Copyediting, proofreading, data entry, or aca

Experience Level:

Entry Level

About Aston Carter:

Aston Carter is a distinguished global provider of recruitment and staffing services to companies requiring highly specialized business professionals. As a Best of Staffing® Client and Talent leader, Aston Carter has an unrivaled commitment to delivering first class service to clients and business professionals across a variety of disciplines, including Accounting and Finance as well as Governance, Risk and Compliance. With more than 60 offices across Europe, Asia Pacific and North America, Aston Carter provides local, regional and global expertise to drive value and meet our customers' unique needs. Aston Carter is a division of Aerotek. Aerotek is an operating company of Allegis Group, a global talent solutions provider.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.