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Robert Half International Customer Service Representative in Austin, Texas

Description Customer Service Representatives will be interested in Robert Half's new position if they love building solid customer relationships. This Customer Service Representative position could be an excellent career opportunity for you, if you are articulate and highly-skilled. This Customer Service Representative position is based in the Austin, Texas region and is a long-term contract / temporary to hire employment opportunity. This is a great position for you, if you thrive in a dynamic, rapidly-changing call center.

Responsibilities

  • Manage and place incoming telephone calls

  • Contribute accurate, friendly customer service in a timely fashion

  • Field and send written business correspondence

  • May support business development and client referral goals by actively cross-selling and referring customers Requirements - Customer service and office administrative skills

  • Strong familiarity with data entry

  • Knowledge of Schedule Appointments

  • Solid understanding of Assist Customers

  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Strong problem solving and analytical skills

  • Excellent verbal, written, and social skills

  • Proven computer skills

    • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Microsoft Office knowledge required

  • Positive attitude and an engaging businesslike approach

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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