SunTrust Banks Head of Decision Intelligence – Business Banking in Atlanta, Georgia

Req ID: W459426

Job Description

Business banking serves clients with less than $5MM in annual sales and drives substantial revenues for SunTrust. Business Banking space is one of the most challenging space in the banking industry with competition from traditional incumbents and FinTechs, ever-evolving technologies, new business models and ingenious ways to create positive client experience. At SunTrust, we are committed to helping small business clients succeed. We are looking for a thought leader, creative thinker, amazing communicator and a strong relationship builder who can help transform our business banking and create the best-in-class experience for our clients with data & analytics. This leader will weaponize data & analytics for serving our small business clients.

o Understands strategic priorities and partners closely with business leaders to execute onstrategies, with analytics, information reporting, and information delivery.

o Formulates data and analytics solutions for critical business problems. Builds tools for sales and drives adoption.

o Evangelize data and analytics with business banking sales leadership.

o Applies subject-matter or functional expertise and industry solution knowledge.

o Drives implementation of information systems in support of projects, information needs, and changing requirements.

o Develops business requirements for new data, analytics and reporting capabilities.

o Trail blaze machine learning as-a-service & artificial intelligence solutions various client-facing and internal optimization needs.

o Typically, accountable for thought leadership, relationship with business banking leadership & on-time and budget delivery of the portfolio initiatives in collaboration with business and technology partners.

o Effectively function as a translator for data science and modeling groups to champion ‘front-to-back’ solutions focused on client experience.

o Puts premium on ability to learn/evangelizes learning for the team as needed to acquire general technical and domain fluency as needed to deliver best-in-class analytic solutions.


Minimum Requirements:

Bachelor’s degree and 8 years of related experience or an equivalent combination of education and experience. In-depth and broad knowledge within own professional discipline. Ability to interpret internal and external business challenges and implement best practices to improve products, processes, or services. Ability to lead projects of significant complexity and risk exposure. Ability to exercise judgment in solving technical, operational, and organizational challenges. Ability to manage a team, including identifying and recruiting talent, managing performance, and making decisions about resource allocation. Ability to influence others to adopt a new perspective and handle interpersonal issues with tact and diplomacy.

Preferred Requirements:

Master’s degree and/or 15 years of experience.Ability to work the matrix-environment with thought leadership. Ability to convince leadership on the art-of-the-possible with data & analytics. Previous experience in the banking industry and/or FinTechs preferred.

Equal Opportunity Employer: SunTrust supports a diverse workforce and is a Drug Testing and Equal Opportunity Employer. SunTrust does not discriminate against individuals on the basis of race, creed, color, gender, religion, national origin, age, disability, veteran status, pregnancy, marital status, citizenship status, sexual orientation, gender identity, genetic information, or any other classification protected by applicable laws.

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